Slow shipping and missing parts Ordered an Egret II Mini, and after a delayed response even shipping it and ignoring my support queries, it arrived incomplete with parts missing, including the panel to attach the instruction cards into. For how much you're paying, you would expect a complete in box product. Will update review if they respond and send out the missing parts.

Im still waiting after 18 minutes and i… Im still waiting after 18 minutes and i still didnt get my code its not poping up

very good after the payment the code arrived instantly, the key were right and work perfectly good job

PSN Card - Miserable customer support After at least 30 successful orders in the last 2 years I was asked to send my ID shot again. ID shot and ID photos uploaded and sent to gamesrocket. No code received after 3 days. Wrote mail to custom support. Answer: didn´t receive anything. Sent documents with ID shot and ID photos again. Answer: Can´t accept Word document, please send jpeg photos. Sent jpeg photos. Answer: please check, order should be closed. Checked order: status "Ebay Check", no code. Wrote again mail to customer support. Support send link for code -> clicked on "download" -> Error on page... Finally received the code, but never seen such miserable, incompetent and bad customer support before!

Took about 2.5 days to get my game Took about 2.5 days to get my game. Had to send an id shot and everything. Also the last message from support came in german (instead of english). Based on a translation, they seem to have some technical issues with key delivery at the moment.