Angela Ivie
GBGive it a shot! To be fair, this review is not 5 stars for two reasons, one is the poor tracking and shipment information, and the other is because I was a little disappointed with the second box. Once the third box arrived I was invested again. I'm not sure why I wasn't as engaged with box 2, but I'm glad I stuck it out and moved forward with box 3. Give it a shot! It's a super engaging immersive story. I can't wait to get to the end.
Kate Flaherty
GBHow to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.
Susan Anderson
GBWaste of Money - serial story a disappointment Our family ordered this for 6 months and, after the first box, wanted to cancel and get a refund. First, we didn't realize this story builds month over month - I seriously thought we'd have a difference mystery each time. Secondly, the puzzles were too easy. When I wrote to ask for a refund and cancellation I got a form email that all sales were final per their policy and they would cancel future renewals but that I'm out the $140 for the six episodes. Not very customer service oriented.
PJ
GBAbsolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.
Tracy Kreitel
GBI love it! I love it. It is challenging and intriguing. It isn't as easy as one might think. It works to increase rumour problem solving and.critical thinking. You can find support on the official websites and there are other social media groups (unofficial) who will help when you may be stuck. You also. find like minded people who understand the type of what is considered.to be morbid and it is not for the politically correct. The groups become friends and share other parts of their life which brings go cohesiveness to the group.