Empty Faces

9341 Philadelphia Road, Suite J, 21237, Rosedale, MD, United States
image
2.35
Based on 20 Reviews

5

25.00%

4

5.00%

3

5.00%

2

10.00%

1

55.00%
About Empty Faces

A GREAT EVIL HAS FOUND YOU. From the creators of Hunt A Killer - the fastest growing thriller subscription box ever - comes 'Empty Faces.' Empty Faces is a horror subscription box where an "evil force" sends you mysterious objects, letters, and items relating to a horror mystery story. Each month, you get to use the objects in the package to piece together the mystery.

Tags
Contact Info

You need to Login first to submit your review.

image
Key Demographic
GB

Got a 5 month subscription did the… Got a 5 month subscription did the woods wasnt bad but not worth a second run. They renewed anyway against my choice as a forced subscription. They did this at 2am local time so we wouldn't see it to the following morning. Its gets worse the phone number listed in the email doesnt work, the terms and services link also is a dead link. They conveniently leave you just the email choice in which they state they dont check daily giving them enough time to force this on you. The website text assistant vaguely states a day as a standard response time. A day to text is beyond poor business practice. Given zero information or way to properly cancel a subscription I didnt accept is fraud. Do not order from them.

image
Nicholas Jackson
GB

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

image
Angela Ivie
GB

Give it a shot! To be fair, this review is not 5 stars for two reasons, one is the poor tracking and shipment information, and the other is because I was a little disappointed with the second box. Once the third box arrived I was invested again. I'm not sure why I wasn't as engaged with box 2, but I'm glad I stuck it out and moved forward with box 3. Give it a shot! It's a super engaging immersive story. I can't wait to get to the end.

image
PJ
GB

Absolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.

image
Jeff Hirai
GB

This is the worst hunt a killer game I… This is the worst hunt a killer game I have ever played. Story was garbage, accompanying site was designed by someone with zero coding experience. Features don't work with mobile device. This really left a bad taste.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow