Waste of Money - serial story a disappointment Our family ordered this for 6 months and, after the first box, wanted to cancel and get a refund. First, we didn't realize this story builds month over month - I seriously thought we'd have a difference mystery each time. Secondly, the puzzles were too easy. When I wrote to ask for a refund and cancellation I got a form email that all sales were final per their policy and they would cancel future renewals but that I'm out the $140 for the six episodes. Not very customer service oriented.

I LOVE this game!! I LOVE this game!!! The Woods didn't catch me as well as the one I just started, The Mountain, but I really do enjoy it all. One chapeter gives me hours or days worth of mystery solving goodness and all the trinkets are wonderful and I keep them as keepsakes. I also love the characters, websites used for the episodes, and everything that goes into making these creative games. Everything looks super authentic and beautifully thought out!!! I will be a customer forever if I can!!!

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

Empty Faces is an amazingly fun… Empty Faces is an amazingly fun experience, great for people that love being able to dive into a world and experience it on your own terms. It leaves it up to you to find out what there is to learn, and so many hooks have started me working on so many theories only two episodes in! Its not the type of thing you'll figure out in a few hours, but rather something that leaves you wondering about throughout the day, eager to jump back in whenever you can.

Spent a weekend playing the game The… Spent a weekend playing the game The Woods, so disappointed that we didn't get the point of this game!