If you are considering buying, beware the bait and switch If you are considering buying, a few things to know. The "2 bottles of free wine" that is supposed to be part of the package, is actually another website you have to go to and register and then order-yadda, yadda. And when I went to the Empty Faces site it said it had a 25% discount applied at check out. I ordered the $140 package and got a $7.50 discount. I'm not so great at math, but that was clearly not the $28 I was promised. And after getting all the way through the process it turns out that this is a subscription, not a 5-month package--so 5 months from now I have to remember to turn it off. I had been looking at this as a gift for a few weeks and it's my bad that I didn't try to place the order sooner and learn all this 2 weeks ago. I sure hope the game makes my sister happy enough to make up for all the ridiculous bait and switch. Bad news.

Really disappointed in The Mountain Really disappointed in The Mountain. We were given a gift subscription to Empty Faces and received The Woods as our first set of boxes. The Woods was great....interesting puzzles/codes, cool effects and a fairly well thought out storyline. We were excited to start The Mountain when it arrived but ended up very disappointed. Someone else said it best...these boxes were tedious..more work than fun! The codes and puzzles were difficult to sort out and when you did figure out the answer it lead to nothing. Lots of cipher and NO interesting effects. We did not even realize we had finished the boxes...there was no conclusion. I later learned that the person who gifted us the boxes only meant send us the first set of boxes, he got caught in the auto subscription renewal rip off. DO NOT PURCHASE THE MOUNTAIN!!!

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

Don't Purchase We purchased the Hunt a Killer, and we really enjoyed that. We essentially wanted to try empty faces as we really like more puzzle solving rather than crime solving; however, we regretted the decision. Each box was a chore to get through. We did the Mountain and it was tedious rather than fun. Each episode provides 8-10 well crafted and thought out items... but that is about it. There is no overarching goal, there is no linear path in any of the clues, there is no way to tell if the clue you figured out leads anywhere or it just stops. Most fun puzzles have you unlock one thing to move to the other, this literally has you try to solve random puzzles just to solve them. Imagine realizing the numbers in the letter are a code, then you spend the whole time solving that code, and when you solve it you get a phrase like "Higher Power" and then thats it. It doesn't lead to anything, it doesn't help put the story together, it was just there. Or another example, spend time getting a random phrase and think you're done. Then the reveal states something like "if you take the first letter of each phrase and type it into an empty web browser and add .com you get taken to a website".... then the website you go to is just non-sense and doesn't provide anything to the story. In short, this was highly disappointing. It was not fun. I spent so much time trying to work through these then when I went to the reveal I became even more frustrated because there was no context on how to solve half of the clues. Don't waste your time, at least with the mountain, but would still recommend To hunt a killer.