Very disappointing Very disappointing. They sold it as each box has its own resolution and builds over a season (but you don't need a full season) which is completely untrue. I had no way of knowing if I was done with a box without going online and looking up the answers. You should feel some sort of sense of accomplishment when you're done! Not only was that missing, but the "finale" was a super disappointment as well. It HEAVILY relies on the internet which I was not anticipating/did not like. You can't hypothesize as to what is going on along the way because the story line has no basis in reality. I was looking for something different to do with my husband--something unplugged that required some thinking and teamwork. What we got felt like homework and I ended up hate-playing it with some friends at work to get through it. We all agreed that it was a disappointment and a waste of time. I was also tricked into an auto-renewing situation and tried to cancel and it took two extra boxes (that I was not refunded for) to get it to stop. Beware.

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

Beware of companies un-subscription… Beware of companies un-subscription process! I was not a big fan of this type of game once I received it, but I was not going to give a bad review since I thought this was well put together for those interested in this type of game. But I am now forced to give a review to cancel this subscription which is unacceptable. For those on edge on getting this game, you should be aware that you are unable to cancel through their website and need to email Walter at emptyfaces That was a slight annoyance, but the real issue here is Romnique.rivera at hunterkiller.com from emptyfaces will not cancel my subscription until I explain why I want to cancel. I also started the process before the start of the next shipment closes which is most likely why they are not canceling it right away in hopes to charge me again. So that is my review, and hopefully they will cancel my subscription now before I'm charged for another boring month.

If you are considering buying, beware the bait and switch If you are considering buying, a few things to know. The "2 bottles of free wine" that is supposed to be part of the package, is actually another website you have to go to and register and then order-yadda, yadda. And when I went to the Empty Faces site it said it had a 25% discount applied at check out. I ordered the $140 package and got a $7.50 discount. I'm not so great at math, but that was clearly not the $28 I was promised. And after getting all the way through the process it turns out that this is a subscription, not a 5-month package--so 5 months from now I have to remember to turn it off. I had been looking at this as a gift for a few weeks and it's my bad that I didn't try to place the order sooner and learn all this 2 weeks ago. I sure hope the game makes my sister happy enough to make up for all the ridiculous bait and switch. Bad news.