Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

Very fun game, would recommend to anyone who loves a good mystery. Pretty awesome experience! Your first package pulls you right into the story with your first batch of evidence and a letter telling you the basics of what you're trying to figure out. The story really pulls you in from the get-go. My first box had plenty of material to keep me occupied for a few hours investigating and theorizing. When you figure everything out, you will have as many new questions as you do answers, which made me satisfied with my progress, yet still eager for my next box to come in the mail with more evidence and clues.

Beware of companies un-subscription… Beware of companies un-subscription process! I was not a big fan of this type of game once I received it, but I was not going to give a bad review since I thought this was well put together for those interested in this type of game. But I am now forced to give a review to cancel this subscription which is unacceptable. For those on edge on getting this game, you should be aware that you are unable to cancel through their website and need to email Walter at emptyfaces That was a slight annoyance, but the real issue here is Romnique.rivera at hunterkiller.com from emptyfaces will not cancel my subscription until I explain why I want to cancel. I also started the process before the start of the next shipment closes which is most likely why they are not canceling it right away in hopes to charge me again. So that is my review, and hopefully they will cancel my subscription now before I'm charged for another boring month.

Don't Purchase We purchased the Hunt a Killer, and we really enjoyed that. We essentially wanted to try empty faces as we really like more puzzle solving rather than crime solving; however, we regretted the decision. Each box was a chore to get through. We did the Mountain and it was tedious rather than fun. Each episode provides 8-10 well crafted and thought out items... but that is about it. There is no overarching goal, there is no linear path in any of the clues, there is no way to tell if the clue you figured out leads anywhere or it just stops. Most fun puzzles have you unlock one thing to move to the other, this literally has you try to solve random puzzles just to solve them. Imagine realizing the numbers in the letter are a code, then you spend the whole time solving that code, and when you solve it you get a phrase like "Higher Power" and then thats it. It doesn't lead to anything, it doesn't help put the story together, it was just there. Or another example, spend time getting a random phrase and think you're done. Then the reveal states something like "if you take the first letter of each phrase and type it into an empty web browser and add .com you get taken to a website".... then the website you go to is just non-sense and doesn't provide anything to the story. In short, this was highly disappointing. It was not fun. I spent so much time trying to work through these then when I went to the reveal I became even more frustrated because there was no context on how to solve half of the clues. Don't waste your time, at least with the mountain, but would still recommend To hunt a killer.

Absolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.