Spent a weekend playing the game The… Spent a weekend playing the game The Woods, so disappointed that we didn't get the point of this game!

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

If you are considering buying, beware the bait and switch If you are considering buying, a few things to know. The "2 bottles of free wine" that is supposed to be part of the package, is actually another website you have to go to and register and then order-yadda, yadda. And when I went to the Empty Faces site it said it had a 25% discount applied at check out. I ordered the $140 package and got a $7.50 discount. I'm not so great at math, but that was clearly not the $28 I was promised. And after getting all the way through the process it turns out that this is a subscription, not a 5-month package--so 5 months from now I have to remember to turn it off. I had been looking at this as a gift for a few weeks and it's my bad that I didn't try to place the order sooner and learn all this 2 weeks ago. I sure hope the game makes my sister happy enough to make up for all the ridiculous bait and switch. Bad news.

Very disappointing Very disappointing. They sold it as each box has its own resolution and builds over a season (but you don't need a full season) which is completely untrue. I had no way of knowing if I was done with a box without going online and looking up the answers. You should feel some sort of sense of accomplishment when you're done! Not only was that missing, but the "finale" was a super disappointment as well. It HEAVILY relies on the internet which I was not anticipating/did not like. You can't hypothesize as to what is going on along the way because the story line has no basis in reality. I was looking for something different to do with my husband--something unplugged that required some thinking and teamwork. What we got felt like homework and I ended up hate-playing it with some friends at work to get through it. We all agreed that it was a disappointment and a waste of time. I was also tricked into an auto-renewing situation and tried to cancel and it took two extra boxes (that I was not refunded for) to get it to stop. Beware.

Got a 5 month subscription did the… Got a 5 month subscription did the woods wasnt bad but not worth a second run. They renewed anyway against my choice as a forced subscription. They did this at 2am local time so we wouldn't see it to the following morning. Its gets worse the phone number listed in the email doesnt work, the terms and services link also is a dead link. They conveniently leave you just the email choice in which they state they dont check daily giving them enough time to force this on you. The website text assistant vaguely states a day as a standard response time. A day to text is beyond poor business practice. Given zero information or way to properly cancel a subscription I didnt accept is fraud. Do not order from them.