Disappointed Am I the only one that was underwhelmed? We got episode one of the Woods.I My family and I got through the first package in one night. When I told my husband what I spent it, he made a disappointing face. The trinkets are cute, but the story is kind of boring and no anywhere near as evil as I was hoping. I won't be getting any more.

Absolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.

What an experience! What an experience! After finally deciding to give Empty Faces a go, we are having a fantastic time! The experience of decoding and putting together all of the clues has been thrilling. With so many "a-ha" moments, it is hard to stop thinking about the case! I only wish we got on board sooner! We can't wait for our next package!

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

Got a 5 month subscription did the… Got a 5 month subscription did the woods wasnt bad but not worth a second run. They renewed anyway against my choice as a forced subscription. They did this at 2am local time so we wouldn't see it to the following morning. Its gets worse the phone number listed in the email doesnt work, the terms and services link also is a dead link. They conveniently leave you just the email choice in which they state they dont check daily giving them enough time to force this on you. The website text assistant vaguely states a day as a standard response time. A day to text is beyond poor business practice. Given zero information or way to properly cancel a subscription I didnt accept is fraud. Do not order from them.