Waste of Money - serial story a disappointment Our family ordered this for 6 months and, after the first box, wanted to cancel and get a refund. First, we didn't realize this story builds month over month - I seriously thought we'd have a difference mystery each time. Secondly, the puzzles were too easy. When I wrote to ask for a refund and cancellation I got a form email that all sales were final per their policy and they would cancel future renewals but that I'm out the $140 for the six episodes. Not very customer service oriented.

Beware of companies un-subscription… Beware of companies un-subscription process! I was not a big fan of this type of game once I received it, but I was not going to give a bad review since I thought this was well put together for those interested in this type of game. But I am now forced to give a review to cancel this subscription which is unacceptable. For those on edge on getting this game, you should be aware that you are unable to cancel through their website and need to email Walter at emptyfaces That was a slight annoyance, but the real issue here is Romnique.rivera at hunterkiller.com from emptyfaces will not cancel my subscription until I explain why I want to cancel. I also started the process before the start of the next shipment closes which is most likely why they are not canceling it right away in hopes to charge me again. So that is my review, and hopefully they will cancel my subscription now before I'm charged for another boring month.

Very disappointing Very disappointing. They sold it as each box has its own resolution and builds over a season (but you don't need a full season) which is completely untrue. I had no way of knowing if I was done with a box without going online and looking up the answers. You should feel some sort of sense of accomplishment when you're done! Not only was that missing, but the "finale" was a super disappointment as well. It HEAVILY relies on the internet which I was not anticipating/did not like. You can't hypothesize as to what is going on along the way because the story line has no basis in reality. I was looking for something different to do with my husband--something unplugged that required some thinking and teamwork. What we got felt like homework and I ended up hate-playing it with some friends at work to get through it. We all agreed that it was a disappointment and a waste of time. I was also tricked into an auto-renewing situation and tried to cancel and it took two extra boxes (that I was not refunded for) to get it to stop. Beware.

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

I LOVE this game!! I LOVE this game!!! The Woods didn't catch me as well as the one I just started, The Mountain, but I really do enjoy it all. One chapeter gives me hours or days worth of mystery solving goodness and all the trinkets are wonderful and I keep them as keepsakes. I also love the characters, websites used for the episodes, and everything that goes into making these creative games. Everything looks super authentic and beautifully thought out!!! I will be a customer forever if I can!!!