Really disappointed in The Mountain Really disappointed in The Mountain. We were given a gift subscription to Empty Faces and received The Woods as our first set of boxes. The Woods was great....interesting puzzles/codes, cool effects and a fairly well thought out storyline. We were excited to start The Mountain when it arrived but ended up very disappointed. Someone else said it best...these boxes were tedious..more work than fun! The codes and puzzles were difficult to sort out and when you did figure out the answer it lead to nothing. Lots of cipher and NO interesting effects. We did not even realize we had finished the boxes...there was no conclusion. I later learned that the person who gifted us the boxes only meant send us the first set of boxes, he got caught in the auto subscription renewal rip off. DO NOT PURCHASE THE MOUNTAIN!!!

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

Empty Faces is an amazingly fun… Empty Faces is an amazingly fun experience, great for people that love being able to dive into a world and experience it on your own terms. It leaves it up to you to find out what there is to learn, and so many hooks have started me working on so many theories only two episodes in! Its not the type of thing you'll figure out in a few hours, but rather something that leaves you wondering about throughout the day, eager to jump back in whenever you can.

What an experience! What an experience! After finally deciding to give Empty Faces a go, we are having a fantastic time! The experience of decoding and putting together all of the clues has been thrilling. With so many "a-ha" moments, it is hard to stop thinking about the case! I only wish we got on board sooner! We can't wait for our next package!

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.