Disappointed Am I the only one that was underwhelmed? We got episode one of the Woods.I My family and I got through the first package in one night. When I told my husband what I spent it, he made a disappointing face. The trinkets are cute, but the story is kind of boring and no anywhere near as evil as I was hoping. I won't be getting any more.

Absolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.

Empty Faces is an amazingly fun… Empty Faces is an amazingly fun experience, great for people that love being able to dive into a world and experience it on your own terms. It leaves it up to you to find out what there is to learn, and so many hooks have started me working on so many theories only two episodes in! Its not the type of thing you'll figure out in a few hours, but rather something that leaves you wondering about throughout the day, eager to jump back in whenever you can.

Waste of Money - serial story a disappointment Our family ordered this for 6 months and, after the first box, wanted to cancel and get a refund. First, we didn't realize this story builds month over month - I seriously thought we'd have a difference mystery each time. Secondly, the puzzles were too easy. When I wrote to ask for a refund and cancellation I got a form email that all sales were final per their policy and they would cancel future renewals but that I'm out the $140 for the six episodes. Not very customer service oriented.

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.