PJ
GBAbsolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.
Joanne
GBSpent a weekend playing the game The… Spent a weekend playing the game The Woods, so disappointed that we didn't get the point of this game!
Key Demographic
GBGot a 5 month subscription did the… Got a 5 month subscription did the woods wasnt bad but not worth a second run. They renewed anyway against my choice as a forced subscription. They did this at 2am local time so we wouldn't see it to the following morning. Its gets worse the phone number listed in the email doesnt work, the terms and services link also is a dead link. They conveniently leave you just the email choice in which they state they dont check daily giving them enough time to force this on you. The website text assistant vaguely states a day as a standard response time. A day to text is beyond poor business practice. Given zero information or way to properly cancel a subscription I didnt accept is fraud. Do not order from them.
Maris Doty
GBThis was poorly put together This was poorly put together, poorly linked, overpriced, etc. I could go on but I’ve already wasted enough of my life on this.
Kate Flaherty
GBHow to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.