Got a 5 month subscription did the… Got a 5 month subscription did the woods wasnt bad but not worth a second run. They renewed anyway against my choice as a forced subscription. They did this at 2am local time so we wouldn't see it to the following morning. Its gets worse the phone number listed in the email doesnt work, the terms and services link also is a dead link. They conveniently leave you just the email choice in which they state they dont check daily giving them enough time to force this on you. The website text assistant vaguely states a day as a standard response time. A day to text is beyond poor business practice. Given zero information or way to properly cancel a subscription I didnt accept is fraud. Do not order from them.

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

If you are considering buying, beware the bait and switch If you are considering buying, a few things to know. The "2 bottles of free wine" that is supposed to be part of the package, is actually another website you have to go to and register and then order-yadda, yadda. And when I went to the Empty Faces site it said it had a 25% discount applied at check out. I ordered the $140 package and got a $7.50 discount. I'm not so great at math, but that was clearly not the $28 I was promised. And after getting all the way through the process it turns out that this is a subscription, not a 5-month package--so 5 months from now I have to remember to turn it off. I had been looking at this as a gift for a few weeks and it's my bad that I didn't try to place the order sooner and learn all this 2 weeks ago. I sure hope the game makes my sister happy enough to make up for all the ridiculous bait and switch. Bad news.

Predatory Business Boxes are well crafted, but the company has a horrible auto renewal process. They make it seem like you are ordering just one storyline but Auto renew you when that storyline concludes without warning. When I cancelled the sub, they said the first box of the new story had already processed so they couldn't stop it, and only gave me a partial refund. When I said I would return the unopened box they refused to give me a full refund, stating it was company policy to not take refunds. This policy only exists to squeeze money out of the consumer there is no reason they shouldn't be able to take an unopened box back, or catch the box before it leaves the factory. Beware of their predatory business practices.

This was poorly put together This was poorly put together, poorly linked, overpriced, etc. I could go on but I’ve already wasted enough of my life on this.