I LOVE this game!! I LOVE this game!!! The Woods didn't catch me as well as the one I just started, The Mountain, but I really do enjoy it all. One chapeter gives me hours or days worth of mystery solving goodness and all the trinkets are wonderful and I keep them as keepsakes. I also love the characters, websites used for the episodes, and everything that goes into making these creative games. Everything looks super authentic and beautifully thought out!!! I will be a customer forever if I can!!!

How to cancel this is the real mystery While I enjoyed the puzzles and games the subscription provided, canceling this subscription has proved to be a complete nightmare. I've sent multiple emails to "walter" since the only way you can cancel is via email but have received no response. Very disappointing.

Waste of Money - serial story a disappointment Our family ordered this for 6 months and, after the first box, wanted to cancel and get a refund. First, we didn't realize this story builds month over month - I seriously thought we'd have a difference mystery each time. Secondly, the puzzles were too easy. When I wrote to ask for a refund and cancellation I got a form email that all sales were final per their policy and they would cancel future renewals but that I'm out the $140 for the six episodes. Not very customer service oriented.

Beware of companies un-subscription… Beware of companies un-subscription process! I was not a big fan of this type of game once I received it, but I was not going to give a bad review since I thought this was well put together for those interested in this type of game. But I am now forced to give a review to cancel this subscription which is unacceptable. For those on edge on getting this game, you should be aware that you are unable to cancel through their website and need to email Walter at emptyfaces That was a slight annoyance, but the real issue here is Romnique.rivera at hunterkiller.com from emptyfaces will not cancel my subscription until I explain why I want to cancel. I also started the process before the start of the next shipment closes which is most likely why they are not canceling it right away in hopes to charge me again. So that is my review, and hopefully they will cancel my subscription now before I'm charged for another boring month.

Absolutely NO customer service Absolutely NO customer service. Website says first episode ships same day as order. NOT TRUE. It's been 7 business days since they charged my card for my order. NO ONE responds to my messages. Beware this company.