Horrible customer service Horrible customer service, save yourself the grief and don't buy anything Microsoft. My account was hacked and they said to give them 72 hrs, I called back and now they tell me the account is gone but they froze it. The hacker is currently using my account and gamertag with my Xbox Live and games.Their agents are straight up jerks, they give attitude and act like your interrupting their time.

The worst computing device ever made by… The worst computing device ever made by humans. Series X useless for FM 23 RAM and VRAM totally insufficient and no tools to clean the junk out. No replies for Xbox Support, Microsoft or TURN10. totally fraudulent NOT FIT FOR PURPOSE and should never be on the market. No refunds nothing just totally useless junk, typical Bill Gates con.

Don't ever buy Xbox their money grubbing scumbags So I've been a Xbox user for many years it was my go to console, but now it's been ruined by recent changes over the past year, I can't even put in a complaint about this to them, when asking anyone in the community to try see what others though and put a complaint in they silence me like dictators, So Xbox has changed with the new home page meaning even more ads you can't even find your own stuff for ads constantly all over the page or change your page, No free games anymore, Rewards have turned gaming into a chore everyday taking all fun from gaming for me, used to be a few minutes each day and the odd hour task a week, now it's at least a hour each day and I've found I only turned on my Xbox to do the rewards tasks and just got so tired of it, Weekly streaks for rewards just got taken away like they ment nothing just 1 week short of a 270 week streak and a 10 week streak reward ( 5 years I did it for never missed a week ) Can't even complain because the dictatorship at Xbox wants to silence me, Well I won't be silenced if you want a games console but playstation, free games, no ad bs all over your home page, rewards aren't a chore to spend hours doing takes minutes and if you need help you can get it unlike Xbox who F u over at every turn I only wanted to complain at the state they've done things but never they try to silence me 😡 F u Xbox you will never silence me you scumbags 😡😡😡😡

**Exceptional Customer Support at Xbox **Exceptional Customer Support at Xbox: A Shoutout to Sejer** From the moment I reached out to Xbox customer support, I was met with nothing but the utmost professionalism and empathy, especially from an employee named Sejer. Facing a persistent fault in "Crusader Kings III," I was frustrated and in need of assistance. Sejer was not only a **listening ear** but also an **understanding guide** through the troubleshooting process. Unlike my experience with Paradox Interactive, which was disheartening and could best be described as **effortless**, Sejer stood out by **actively following up** with me the next day. This level of dedication is rare and commendable. After the unhelpful advice to simply restart my Xbox X and the subsequent inability to post in the Paradox forum, Sejer's persistence in resolving my issue was a breath of fresh air. I extend my highest commendations to Sejer and the Xbox customer support team for their **exemplary service**. It's employees like Sejer who elevate a brand and build lasting customer loyalty. Thank you for going above and beyond! Xbox refunded my money 🌟🌟🌟🌟🌟

3 phone calls, 3 hours and still they have no idea 3 phone calls, over an hour on hold and cut off twice when the advisor can't figure out the issue. Almost 3 hrs on the phone in total. Console needed a software update and this basically destroyed my perfectly working xbox. Advisors are hit and miss either knowledge, some genuinely try and others are clueless. Buy a different console and save yourself the headaches.