Non Existent Customer Support I tried to contact Xbox regarding an issue where the controller was not working correctly - it isn't pausing DVDs. I already looked through their help resources and went through their troubleshooting guides. They straight up refused to let me contact anyone. "Phone calls and chats aren't available for this issue." How the heck is it legal for them to simply refuse to provide customer support for their products?

There Is No Support What support? They've stopped any support whatsoever. Try filling out their stupid boxes with something more complex than 'I can't sign in' and you'll come up against a brick wall, with no help available. Useless and CAN NOT RECOMMEND And while we at it...I sent back a 6 month old controller to you to be fixed. They returned another broken controller! But when I tried to register the new broken controller to return it, I was met with the statement that the controller was out of warranty! I'd accept this if you were criminals...instead you're just CNUTS

Don't ever buy Xbox their money grubbing scumbags So I've been a Xbox user for many years it was my go to console, but now it's been ruined by recent changes over the past year, I can't even put in a complaint about this to them, when asking anyone in the community to try see what others though and put a complaint in they silence me like dictators, So Xbox has changed with the new home page meaning even more ads you can't even find your own stuff for ads constantly all over the page or change your page, No free games anymore, Rewards have turned gaming into a chore everyday taking all fun from gaming for me, used to be a few minutes each day and the odd hour task a week, now it's at least a hour each day and I've found I only turned on my Xbox to do the rewards tasks and just got so tired of it, Weekly streaks for rewards just got taken away like they ment nothing just 1 week short of a 270 week streak and a 10 week streak reward ( 5 years I did it for never missed a week ) Can't even complain because the dictatorship at Xbox wants to silence me, Well I won't be silenced if you want a games console but playstation, free games, no ad bs all over your home page, rewards aren't a chore to spend hours doing takes minutes and if you need help you can get it unlike Xbox who F u over at every turn I only wanted to complain at the state they've done things but never they try to silence me 😡 F u Xbox you will never silence me you scumbags 😡😡😡😡

Xbox let me down Xbox let me down . I was away for one day and came back to seeing “console is banned” . My Xbox was bought from a past relative of mine . They’re no longer around and you’ve took it off me . Worse part about it , I’ve done nothing . I checked enforcement page . I had 0/8 strikes . Yes 0 . So I rung up and they hung up . Two times !! All I wanted to know was why or how ? But you can’t get through to enforcement team other than on the site. But the site take you in a big loop . I type my number in and it won’t allow a call back . It’s horrible ! Been with you guys for 17/18 years now , all I’ve done is played Xbox and not once stepped out of line !! Not once ! Where’s my reasoning for a ban ? Are you going to replace my Xbox ? No of course not . You cannot replace something sentimental . It’s shocking and to be honest it’s sad too . It’s a good community but you just ban the wrong people . Like where’s the proof ? What have I done ? When did I do anything wrong ?? Why and how can you take something off me that I’ve paid for ? I’ve not done anything wrong !! I’ve spent well over £8000+ on games , consoles , controllers , accessories and bundles for Xbox and like that it’s gone . It’s also I’ve read up agaisnt the law to ban people in Europe from stopping them playing online games that they’ve purchased . Just so sad I’ve got this sentimental gift just still now . It’s not replaceable . I could understand if I stepped out of line but that’s not like me and if I did I’d want evidence . But you just don’t provide it and when confronted you hang up the phone or put people in a loop hole .

Accessibility is f****** brutal I just… Accessibility is f****** brutal I just want to play a f****** game accessibility what cries become of you When I want to play a f****** game I want access not f****** hundreds of bloody f****** is only shapable I want a player game