Giving them 2 stars because I have hope… Giving them 2 stars because I have hope for the future. APB in a bad state at the moment, but looking forward to some change. Customer service was very helpful, helping me recovering an account.

Incompetent at best I have never seen a company manage games so poorly. With the previous owner of APB: Reloaded, the game always had thousands of players online, and the game had constant improvements. With "GamersFirst" (very misleading name also) the game has seen no improvements, it has devolved in any way worth mentioning. The graphics have gotten worse. The servers have gotten worse. Customer service is dismissive, and often outright rude. Their "anti-cheat" software does nothing useful, people max out their characters while blatantly cheating. The player base is more often than not, completely toxic, rude, and abusive. People can behave in ways here, that would get them banned in other games. They promised an engine upgrade, no new content until engine upgrade. That was supposed to be 4 years ago. New games of higher quality have been made from scratch in that time.

Horrible pay to win games and little to … Horrible pay to win games and little to no fanbase interaction. This is not a company to be trusted with your money.

Great service host There's a few things this company could probably improve, i.e servers and cheating, but generally the experience has been great with them. Had an issue and they responded the same day, constant admin response by that thinking. Games great but has a lot of issues, but they're working on it I bet! Trusted to make purchases, truthful honest company.

this is not a game company.. this is not a game company... Its a horrible game with cheaters, toxic community & some reta*ds who didn't realize there are cheaters on this game.