Gw have gone down hill over past couple… Gw have gone down hill over past couple of years and now we have a poor website and staff in stores that don't like you going in there on weekdays to do hobby stuff. Their customer service never answer emails properlyand dodge questions like a politician. They seem to care more about supporting the scalpers market than genuine customers and hobbiests. Can't buy stuff as alot of it is limited run. The company has gone down hill in every way possible.

Complete joke Complete joke, pre-ordered old world and its now over a week since release and I still haven't even had a dispatch email. Support when they bother to reply is useless and can't tell you anything. Wont be ordering direct again that's for sure.

Once again Games Workshop has been a… Once again Games Workshop has been a major letdown. Today, 13-01-2024, The End and the Death vol. III Limited Edition went on pre order. The "new and "improved"" website had the queue turned on, however, their security is so shoddy, that all it took the scalpers to bypass the queue, was a simple user agent switcher, to pose as a search engine. Book was sold out at 9.56, after going live at 9.55, the bots had free reign on the site as the vast majority was sat in the queue like the law abiding citizens they are. Usually the queue lets a limited edition last at least 20-25 minutes, today it was incredibly obvious that scalpers had spotted the glaring hole in security. I'm so close to giving up on this hobby, their crappy stance towards their fans keeps getting worse.

Website GWs website is a total wreck, before when they had the old website was really GOOD and easy to navigate! I was on their website maybe 1-2 times every day and now almost never. I tried now again to see after 3 months ago I last visited it, and its still crap. Just as they say here in Sweden, '' gör om och gör rätt'' which means - do again do right. And I never order from their website, last I did it, the UPS didnt even noticed that the package was delivered. So I had to call to the GWs customer service, just terrible. And their price over their models... come on who are you trying to hustle? Nope wont buy from them too, because they dont deserve it. They will see soon when more and more customers will stop buy their stuff it will hurt them badly.

Extremely poor service. Same as alot of other reviews honestly. Preorder doesn't ship on time, and can't be cancelled. I write customer support who takes ages to answer, only to get told they can't cancel it due to their system setup, and no other options given. I won't be shopping from them again. First and last time.