The game is fun and all except they pay… The game is fun and all except they pay more attention to people buying gold than the actual bot farms themselves. Also, their customer support is by far the worst thing I have ever seen. A simple google search on how to submit a ticket is nearly impossible I had to go to their twitter account from a tweet in 2017 to get access to submit a ticket. When they answered me they must use some bot to type because they literally copied and pasted from there website which is not what I was looking for @ Mod Adrijana

Don't waste your time Don't waste your time. False bans are rampant and unless you are a youtuber or streamer who can kick up a fuss, you won't get unbanned. There isn't even a support system in place for players to reach out to appeal their bans except an automated service that just rejects the appeal.

Been playing for 11 years, without issues Love it or hate it, the game has been running for 15 years this year! So far my run-ins with support have been quick and usually handled within 24 hours. Also the fact that paying for Merchandise with RuneScape Bonds (ingame gold) is a thing is absolutely awesome and support for this is also really quick if contacted during British work hours.

Some Mods violate their own rules then… Some Mods violate their own rules then you get the ban hammer and loose multiple accounts for violating the same rules as said mods. They really need to look into their employee system. Crazy how they can violate it with little to no repercussions and it gets swept under the rug. This new jagex account thing is an attempt to fix it but a way for them to hit you even harder. DO NOT IMPORT YOUR OWN ACCOUNTS LEAVE SECURITY AT YOUR HANDS NOT THE DOWNFALL OF THIS SYSTEM.

Worlds baddest company I cant evin… Worlds baddest company I cant evin contact jagex and they banned all of my account w*f!!! I cant take this anymore wow i had account not playyed for years they are also banned w*f!!! Jagex thinks they are Jesus? You guys kick peoples from the game hope this company geta a rocket on the building and stop this bul**hit servers because they are a thief!!! They stolen all of my account you stupids!!! I hope jagex company gets destroyyed you guys dont facking deserve it to run this stupid worthless company