Dramatic support department Great game until u need support... One tip if you want to invest in this company, let them get their support department right first! my account is locked for security. To remove the lock from this I have to go into my old mail. However, I have no way to do this. Contacted the support department which is NOT there. They are not real people and do not look at your question at all. You can't give 0 stars otherwise Jagex would have definitely earned this one.

Worlds baddest company I cant evin… Worlds baddest company I cant evin contact jagex and they banned all of my account w*f!!! I cant take this anymore wow i had account not playyed for years they are also banned w*f!!! Jagex thinks they are Jesus? You guys kick peoples from the game hope this company geta a rocket on the building and stop this bul**hit servers because they are a thief!!! They stolen all of my account you stupids!!! I hope jagex company gets destroyyed you guys dont facking deserve it to run this stupid worthless company

Terrible customer support Terrible customer support. I have been banned for macroing or something while playing the game appealed it as done nothing of the sort. Also Said it was on old runescape when im playing rs3, my membership runs out in 2 days and surprise I got a 2 day ban... not able to contact any human about this either so will spend my time giving bad reviews

No customer support. EVER If you ever need to contact jagex support to get your account back, just remember they won’t help, nor will they ever hear you out.. I spent the past 3 weeks trying to recover an account from 2003 and I can’t even get one J mod to look over my info.

Terrible company with 0 customer… Terrible company with 0 customer support. Cant even change my own account's email cause of their stupid security. They will deny you even with all the correct information. See ya account that I worked hard on and still can login into but cant change email when jagex accounts comes. Reddit is no better and the mods on there cite stupid rules before even posting your review. If this is how things are run now, our future isnt looking good.