This is a horrendous company (parent… This is a horrendous company (parent company is Netmarble). Their game is full of bugs and glitches with no fix in sight, designed purely to encourage gambling and additive behaviour. With the new CEO (from 2022) thing only got worst, cost for ingame items increased, control stop working and every update fill with more bug. There are no way to directly make formal complaint, and any constructive feedback gives on their official forum get delete by dictatorial forum admins (official Kabam staffs, Kabam Miike, Kabam Python). They treated their customer as nothing more than cow to be milk and discard. The best way to give them feedback is not to spend in the game, it only fed their bottomless greedy pit. This company bring a bad name to the Marvel IP and it fan, Disney would be better take back their IP from Netmarble, and letting other game companies design game instead.

HORRIBLE HORRIBLE Company HORRIBLE HORRIBLE Company! They design and develop mobile video games that is essentially gambling. They continue to release software with multiple bugs but have no problem taking your money. Best bet is to stay away!

Kabam has denied a refund for $4000.00… Kabam has denied a refund for $4000.00 worth of charges my Special Needs Autistic grandson made. He didn't know what he was doing. They said it's not in their refund policy. This is an unusual circumstance and s/b dealt with differently. How can they not refund this money? They are taking advantage of a young special needs child!

They are great -

Terrible The games are decent but when you need help, the customer support is extremely useless. Talking to them is like talking to a brick wall. Automatic and repeat responses.