Lousy Service During a transition, they completely lost all my account information and all the progress made in the game. Never use these guys ever again.

Corporate greed to extreme - inexistent customer service I played Marvel Contest of Champions for 7 years. Recently I accidentally purchased a bundle for 3000 units. Immediately after I submitted a support ticket to have the transaction cancelled and my units refunded. the security checks included 5 questions to provide information from 7 years ago. I did my best to answer them, provided screenshots from my google play account, forwarded whatever emails I still had. after all that, they went completely silent. It is utterly disappointing and will stop any in-app purchases and seriously considering uninstalling the game.

Kabam has denied a refund for $4000.00… Kabam has denied a refund for $4000.00 worth of charges my Special Needs Autistic grandson made. He didn't know what he was doing. They said it's not in their refund policy. This is an unusual circumstance and s/b dealt with differently. How can they not refund this money? They are taking advantage of a young special needs child!

MCOC is a $$$ and time drain To be honest...its about maximizing profits $$$. Everything else is secondary. The game is designed to make it painfully hard to progress, to the extent that the user feels exhausted and gives in to spend $$$ to progress faster. It was less so in the beginning years, but the corporate greed set in at increasing rates. It became unenjoyable at a point for many users. Don't waste your time and $$$.

All I do is grind and grind to beat… All I do is grind and grind to beat hard stuff and get nothing but crap 5 and 6 * champs it’s clear all they care about is money and not the fans at all, sucks to see a marvel game like this, using people , what would Stan lee think .