Horrible customer service Horrible customer service. I accidentally made a mistake by trading some t4 catalyst that take months to accrue. I contacted customer support and they basically told me tough luck and they couldn’t help. They treat something digital that could be fixed like its half eaten food at a restaurant. No check that. At least a restaurant would try to fix it.

Lousy Service During a transition, they completely lost all my account information and all the progress made in the game. Never use these guys ever again.

Kabam-good game poor company I play mcoc which is a great game when it works but every month there is an update and EVERY month without fail there are problems. Whether it be input issues, lag, visual bugs, altering content….the list honestly goes on and on. Been shadow banned on the forums for asking about the issues. They take your money that you spend on newly released content then change the content at a later date. They don’t seem to care about the player base. Very rarely acknowledge that there is a problem and when they do they can be very argumentative about it. Great game when it (rarely) works properly. However massively let down by the company and customer service.

Probably the worst support service… Probably the worst support service ever, they take too many days to respond and never helps

MCOC is a $$$ and time drain To be honest...its about maximizing profits $$$. Everything else is secondary. The game is designed to make it painfully hard to progress, to the extent that the user feels exhausted and gives in to spend $$$ to progress faster. It was less so in the beginning years, but the corporate greed set in at increasing rates. It became unenjoyable at a point for many users. Don't waste your time and $$$.