Extortionist company I am a loyal player which spent over $100 in just a week of playing Shop Titans. The most recent in-app purchase I bought did not show up in my account. Thinking it was some payment delay, I waited. After a few days, still no item so I requested for a refund from iTunes. Later, my account was banned from important features and my gems (premium currency) was at a negative amount. I reached out to player support and they told me I need to pay 2x the amount to have my account unbanned & gems restored to the original amount. On top of that, they blame the player for fraud when we didn’t receive our product. I don’t mind spending money but I will not support a company with such atrocious player support & practices.

It is simple thé ROBBERS and stalkers… It is simple thé ROBBERS and stalkers company, nothing more, nothing less, just brunch of THIEVES !

Do not play any game represent by these… Do not play any game represent by these cheating scumbags. Claim to be able program an AI intelligent enough to play better than a human (fairly) yet can not get basic inputs right which have been in the game since the start which have gotten even worse over time. Bunch of absolute Con artist’s

spil ikke spillet Det er helt til grin... du kan bruge flere 1000 kr. på spillet. hvis så der sker en fejl, som sker tit så kan du ikke få hjælp fra supporten. de lover og lover men selv om du kan bevise at fejl sker så midster du bare dine penge... hold dig lang væk fra spillet .. ______________________________________ It's a joke ... You can spend DDK 1000 on the game. if so an error occurs, as frequently happens then you can not get help from support. they promise and promise but even if you can prove that errors happen so're losing you just want your money ... hold you long away from the game

Lousy Service During a transition, they completely lost all my account information and all the progress made in the game. Never use these guys ever again.