Kabam doesn't care about their customers Their customer service team doesn't care about their customers. They just say "sorry" and won't do anything to support you with bugs, errors or anything. If you buy something and a bug happens due to that, they will just take your money and run with it. I played their game for 15+ months and their customer service is in a steady decline. They are cash greedy and do not find any way to compensate their loyal members. Why not say sorry with a few gems or gold? Even when you cancel your paid subscription after having a bad customer service experience they will not try to buy you back. They just care about their future paying customers and not their current ones. Did you know it's more expensive to go find new customers than retaining them? Kabam clearly doesn't

Kabam The Truth MCOC Tries to lure you in with small gifts and then let's you grind the game for years to be nowhere at all. Solo modes, events, pvp (LOL), battlegrounds, incursions are a disaster and the constant changes to even the most basic elements in the game make it almost and sometimes totally impossible to progress in any mode, showing offers to spend ridiculous amounts of units (in game currency) or real cash to again lure you in. Also the ratio of almost anything in the game is ridiculously badly created and still optimized in the same manner. In short, the game needs to be managed by other people because the management at this time is just not creative or intelligent enough. In fact, it's a disgrace to the MARVEL LICENSE AND COMMUNITY. I don't spend any money anymore in it and will continue to post this everywhere so people know the truth before they lose themselves in the lies and schemes like many of us did. Thank you.

It is simple thé ROBBERS and stalkers… It is simple thé ROBBERS and stalkers company, nothing more, nothing less, just brunch of THIEVES !

This is a horrendous company (parent… This is a horrendous company (parent company is Netmarble). Their game is full of bugs and glitches with no fix in sight, designed purely to encourage gambling and additive behaviour. With the new CEO (from 2022) thing only got worst, cost for ingame items increased, control stop working and every update fill with more bug. There are no way to directly make formal complaint, and any constructive feedback gives on their official forum get delete by dictatorial forum admins (official Kabam staffs, Kabam Miike, Kabam Python). They treated their customer as nothing more than cow to be milk and discard. The best way to give them feedback is not to spend in the game, it only fed their bottomless greedy pit. This company bring a bad name to the Marvel IP and it fan, Disney would be better take back their IP from Netmarble, and letting other game companies design game instead.

Probably the worst support service… Probably the worst support service ever, they take too many days to respond and never helps