Horrible customer service Horrible customer service. I accidentally made a mistake by trading some t4 catalyst that take months to accrue. I contacted customer support and they basically told me tough luck and they couldn’t help. They treat something digital that could be fixed like its half eaten food at a restaurant. No check that. At least a restaurant would try to fix it.

Kabam has denied a refund for $4000.00… Kabam has denied a refund for $4000.00 worth of charges my Special Needs Autistic grandson made. He didn't know what he was doing. They said it's not in their refund policy. This is an unusual circumstance and s/b dealt with differently. How can they not refund this money? They are taking advantage of a young special needs child!

Kabam The Truth MCOC Tries to lure you in with small gifts and then let's you grind the game for years to be nowhere at all. Solo modes, events, pvp (LOL), battlegrounds, incursions are a disaster and the constant changes to even the most basic elements in the game make it almost and sometimes totally impossible to progress in any mode, showing offers to spend ridiculous amounts of units (in game currency) or real cash to again lure you in. Also the ratio of almost anything in the game is ridiculously badly created and still optimized in the same manner. In short, the game needs to be managed by other people because the management at this time is just not creative or intelligent enough. In fact, it's a disgrace to the MARVEL LICENSE AND COMMUNITY. I don't spend any money anymore in it and will continue to post this everywhere so people know the truth before they lose themselves in the lies and schemes like many of us did. Thank you.

Kabam doesn't care about their customers Their customer service team doesn't care about their customers. They just say "sorry" and won't do anything to support you with bugs, errors or anything. If you buy something and a bug happens due to that, they will just take your money and run with it. I played their game for 15+ months and their customer service is in a steady decline. They are cash greedy and do not find any way to compensate their loyal members. Why not say sorry with a few gems or gold? Even when you cancel your paid subscription after having a bad customer service experience they will not try to buy you back. They just care about their future paying customers and not their current ones. Did you know it's more expensive to go find new customers than retaining them? Kabam clearly doesn't

Terrible The games are decent but when you need help, the customer support is extremely useless. Talking to them is like talking to a brick wall. Automatic and repeat responses.