Kabam The Truth MCOC Tries to lure you in with small gifts and then let's you grind the game for years to be nowhere at all. Solo modes, events, pvp (LOL), battlegrounds, incursions are a disaster and the constant changes to even the most basic elements in the game make it almost and sometimes totally impossible to progress in any mode, showing offers to spend ridiculous amounts of units (in game currency) or real cash to again lure you in. Also the ratio of almost anything in the game is ridiculously badly created and still optimized in the same manner. In short, the game needs to be managed by other people because the management at this time is just not creative or intelligent enough. In fact, it's a disgrace to the MARVEL LICENSE AND COMMUNITY. I don't spend any money anymore in it and will continue to post this everywhere so people know the truth before they lose themselves in the lies and schemes like many of us did. Thank you.

Extortionist company I am a loyal player which spent over $100 in just a week of playing Shop Titans. The most recent in-app purchase I bought did not show up in my account. Thinking it was some payment delay, I waited. After a few days, still no item so I requested for a refund from iTunes. Later, my account was banned from important features and my gems (premium currency) was at a negative amount. I reached out to player support and they told me I need to pay 2x the amount to have my account unbanned & gems restored to the original amount. On top of that, they blame the player for fraud when we didn’t receive our product. I don’t mind spending money but I will not support a company with such atrocious player support & practices.

Probably the worst support service… Probably the worst support service ever, they take too many days to respond and never helps

Terrible The games are decent but when you need help, the customer support is extremely useless. Talking to them is like talking to a brick wall. Automatic and repeat responses.

Corporate greed to extreme - inexistent customer service I played Marvel Contest of Champions for 7 years. Recently I accidentally purchased a bundle for 3000 units. Immediately after I submitted a support ticket to have the transaction cancelled and my units refunded. the security checks included 5 questions to provide information from 7 years ago. I did my best to answer them, provided screenshots from my google play account, forwarded whatever emails I still had. after all that, they went completely silent. It is utterly disappointing and will stop any in-app purchases and seriously considering uninstalling the game.