Probably the worst support service… Probably the worst support service ever, they take too many days to respond and never helps

Terrible The games are decent but when you need help, the customer support is extremely useless. Talking to them is like talking to a brick wall. Automatic and repeat responses.

Kabam has denied a refund for $4000.00… Kabam has denied a refund for $4000.00 worth of charges my Special Needs Autistic grandson made. He didn't know what he was doing. They said it's not in their refund policy. This is an unusual circumstance and s/b dealt with differently. How can they not refund this money? They are taking advantage of a young special needs child!

Kabam-good game poor company I play mcoc which is a great game when it works but every month there is an update and EVERY month without fail there are problems. Whether it be input issues, lag, visual bugs, altering content….the list honestly goes on and on. Been shadow banned on the forums for asking about the issues. They take your money that you spend on newly released content then change the content at a later date. They don’t seem to care about the player base. Very rarely acknowledge that there is a problem and when they do they can be very argumentative about it. Great game when it (rarely) works properly. However massively let down by the company and customer service.

HORRIBLE HORRIBLE Company HORRIBLE HORRIBLE Company! They design and develop mobile video games that is essentially gambling. They continue to release software with multiple bugs but have no problem taking your money. Best bet is to stay away!