Bad customer service Mixed experience. Happy with NY shop and the 3 prints I bought there but delivery and customer service from Germany has been poor. So far only 2 prints have arrived and no eta on remaining print. No apologies or explanation offered. Would like to buy more prints but don't want to reward bad customer service.

Amazing experience Very friendly lady working there. Loved that there were smaller more affordable pieces. Loved the brightness and openness of the space. Loved the different variety of art. There were so many interesting pieces that stood out. Also love the name of the place. lumas. It was also my first time ever buying artwork from a museum.

Loved the picture but will not order… Loved the picture but will not order online in future. There was no follow up and it was very fortunate that I was at home the day it was delivered as I was given an expected delivery date for the 11th but it arrived on the 9th. I called the gallery but they couldn’t give me any information as I had ordered online. Previously I had ordered through the gallery and I had excellent customer service. Will advise not to order directly online.

Great photography pieces and the staff that works at Lumas is the best! At Lumas we received personal attention while we were trying to decide which pieces we wanted to buy. Everyone worked with us and did everything in their power to make our experience a great one. We bought three pieces in three different occasions and we received the same personal attention each time. The stuff is knowledgeable, professional and friendly.

Dear' Lauren Dear' Lauren, just a word to let all of how much Paul I appreciate all of the 25 pieces of exquisite art and gifts that adorn our home. Much of it is due to your assistance, and the gifted artists which represents their wonderful artistic acumen we now enjoy looking at every day. Our best and thank you again, Alberta Long