Cartha Smit
GBI was very pleased with the product- a… I was very pleased with the product- a wrapped canvas wall art that was not personalized. However, there was a miscommunication and I received two of the same thing when I only ordered one. There was never any communication via email about a second order. Imagine my surprise when not one, but two were delivered. I have submitted all the required information to ask for permission to return one of the products. It has been a week and I have heard nothing. Could you please look into this matter and expedite a decision. Thank you very much.
Terri Vonderau
GBNo Customer Service I accidentally ordered the wrong… I accidentally ordered the wrong picture. When I got it and realized the mistake, I immediately started trying to contact the company. I wanted to return the wrong picture and order the correct picture. I tried multiple ways to get a response from the company and never did. I paid money for something I won't use (I will donate it) and don't get to have what I wanted to buy. Customer service did not exist for me with this company. It's a shame because I'd like to give my business to small businesses but trust is a real issue.
Nicole Beaudoin
CAMost precious memorial plaque for Zack, our horse We ordered a memorial plaque for our precious horse Zack who passed away at age 30. The order form allowed us to easily and beautifully add our favorite photo of Zack to the plaque with one of several memorial sayings. Shipping was fast and easy and the plaque arrived well packed and preciously boxed. We ordered one for us and one for the farm where Zack was boarded for a very affordable price. Thank you thank you !
Rita
GBGreat quality Pleasently surprised at the high quality of the picture. So happy I didn't have to wait weeks for the delivery. Looks fantastic on my wall!!!!
Michael Quandt
GBGreat product Great product really pleased with how it looks. The way the print wraps around the frame makes hanging it frameless a better option in our preference. Took a little longer than expected and communication didn’t always flow but the result after three weeks was well worth the wait.