Justin Reese
GBOutstanding customer service Outstanding customer service. Never at one moment did you just feel like a number, you felt like a true customer and a member of a team. Shelby kept me up to date every step of the way and the rest of the team was absolutely fantastic. The best thing, when you email them they actually respond and when you call them you speak with a human.
Mike
GBSo far so good So far so good. The process is pretty decent but not as user friendly as some services. You have to do some setup work and I'm still not 100% sure about how all the billing works but it was pretty strait forward to set it up on Gun broker and people paying with a credit card have had no trouble. I'm happy and I'm sure I'll figure the whole thing out pretty quickly.
Lock'd & Stock'd Firearms and
GBWhen I started out as a FFL… When I started out as a FFL Electronic Transfers, Inc. was the only place that would give me a chance. The system is amazingly user friendly. I started with just a mobile card reader with chip capabilities as well as swipe(supplied by Electronic Transfers). This was perfect while my business was fun from my home. Now with any off-site office I have a bigger, better machine.
Gerard Doris
GBBest 2A Processing Solution Out there Electronic Transfer Inc has been a pleasure to work with. Everyone I talked to were professional and provided excellent customer service! The big plus is that they are 2A friendly. I would highly recommend them. I would like to give a special shot out to Shelby, Andrews, Sarah Parkins-Pyles, Travis Knudtson and Ryan Quick for making the process painless.
customer
GBNo support on weekend Got the admin password on the following Monday. Travis called to follow up and made sure we could use it on the weekend. We ran test batches and the units performed well. I am satisfied with the service now. Still wish they had weekend support, but hopefully we won't need it. Thanks to Travis, a great job.