Ty made my experience memorable I spoke with Ty who was of great help to me in resolving an issue that I had. He made sure to bring to my knowledge the other important things I need to get done to secure myself and my business in the long run which I greatly appreciate.

Very Poor Customer Service I opened my LLC with this company based on the good reviews and an apparently good offering. My onboarding specialist Ty was very helpful in the beginning to set up the company. As I was abroad, we did everything over a Google Meet call. He sent me over his contact details and told me I could reach out to him anytime. So after a few failed attempts to contact Ty and get a reply, I tried their chat. The attendant Kinzey was pretty unfriendly and told me that the only way is to contact via phone, which is hard if you’re not in the US and there is no other way on how to get a hold of them. Really poor customer service. I am left with many unanswered questions and with no choices. I deeply regret my decision to trust in their service.

Customer Service I had called plenty of times to get my email changed, I still wasn't getting everything so I called one last time and spoke with Mark Wafford and he did all that was necessary to change my email and resend all of my required documents.

Andrew is the man!! Andrew is the man!!! Super patient and exceptional listening skills. Was super communicative and. Had an out going personality that made the process fun smooth and packed with knowledge. Decent customer skills are hard to find. This man had amazing customer service skills and that in itself would make him an asset to any company. I can’t say enough good things about this man. He felt like my long lost twin brother with the same name and all. Keep it up man you’re doing great!

Spoke with Jonathan and made me so… Spoke with Jonathan and made me so excited about the quick process. He was very knowledgeable about the issue in concern. Thank you again Jonathan for you awesome motivation and advices.