Sucks Well, what more could we expect, from yet another Chinese owned business, here in America?! The popcorn was stale and greasy, the sodas were flat, the auditoriums stink, of what smelled like urine. Yeah, never again! DO NOT patronize any AMC Theaters, or, any other Chinese owned businesses...like, Tamu, for just one example!

Their customer service is a joke, it’s like there’s none Their customer service is a joke, and it sucks to say because I love amc. But recently I bought a ticket to the wrong theatre by mistake and I only bought it 20 minutes before because I’m only 10 minutes from the theatre. Went to go watch the movie and they said, “hey man wrong movie, nothing we can do” I said that’s fine I’ll do the refund. Then it gets to customer service, there’s no number or live agent, I just fill out a form and hope they get back to me I guess, but that doesn’t happen. They just email me a form asking how their customer service is? I think I’m just gonna warn people about this on twitter to be careful cause that’s one of two way to reach out to amc apparently.

I was trying to book tickets through… I was trying to book tickets through the website, was told numerous times that there was an error with the payment. Impossible to contact them on the numbers provided, the 'high call volumes" lie, then just rung out. Checked my bank, and I've been charged 3 times but still not one confirmation email. Amazingly dreadful customer service. People need to speak with people, not ### recordings of cheerful voices offering you no help at all.

I purchased 2 adult tickets I purchased 2 adult tickets, 2 drinks, and popcorn for $67. I called the theater to cancel the tickets and ask for a refund or voucher before the show started because I couldn't make it because car trouble. After I was told that I have to do that online, I didn't find the get to do it online be the show started. So I can't get a human on the phone and not receive no replies through email either. Even though there is a digital record showing the tickets was not used. I'm out of the money which is not right when No show is cheap nowadays. Bad Customer Service, BS policy for a stubs member

I went to see my killers of the flower… I went to see my killers of the flower moon with my pregnant girlfriend and 45 mins in movie she’s very nauseous, we ask to the to refund our ticket bc she’s not feeling good and I’m taking her home. The amc worker refunded me and girlfriend with gift card. AMC worker was really helpful and understanding. I love supporting amc bc I love movies and it’s part of our date night. I’m paystub member and will keep supporting amc.