SK
GBHaving issues with installation on Samsung TV Update: There was a reply on the next day and the issue was resolved. Having issues with installation on Samsung TV. Opened a ticket from my account, no response to the ticket via the portal or email for the last 3 days.
T.R.
GBI would like to whole heartedly promote… I would like to whole heartedly promote Roomba TV. their service speaks for itself, but it's the customer service that puts them above all others. Hightly recommend their service. Very satisfied.
Raemarie Bellamy
GB5 stars Solid service, 5 stars
PissedoffConsumer
GBlow quality servers and oversubscribed buffers about every 10 seconds on a fiber connection via mullvad VPN on multiple server locations its almost like the rate limit their servers during high demand which causes harmonic buffering about every 10 seconds. this happens with most channels across a range of different devices on different ISP's, VPN's, fiber and otherwise. I pinged their cdn (CDN.roomba.TV) and live (live.roomba.TV) before and came up with an exceptionally high ping of at least 1800 ms across multiple iSP's, VPN's, fiber and otherwise, which may cause problems. they claim to have high speed upload, but all signs point to that being a lie. they should A- admit that they have a bandwidth problem and work to resolve it on their end. B- offer some kind of compensation or refund to whoever might have been effected by the overloaded/oversubscribed servers. that would be a start. I've already requested cancelation so hopefully I'll find a better service soon. anyone else having this problem with them should switch away for the better. UPDATE- since writing this my IPTV service thru them quit working, how petty and pathetic!
A Lewis
GBNot Happy At All I have not had the best experience signing on with Roomba. There is no customer service to help with login issues, and when I send a ticket to technical support, it takes hours to reply back. I still do not have service after paying for the service 2 days ago. I followed every instruction from beginning to end and I still back to the same result, LOGIN FAILED, PLEASE CHECK YOUR ADDRESS, USERNAME, and PASSWORD.