MlJohnson00
GBGood luck cancelling your subscription : ( We had a Ukrainian family stay with us and I signed up for an annual Mediacast subscription. The family have now returned home. Mediacast sent an email at the weekend, informing me the renewal was due this week. I logged on to my account, in order to cancel the service. There is no facility to cancel. I therefore sent their support team an email. Over a period of 3 days, I have since sent 3 further emails. Apart from automated emails, I've had no formal response and / or confirmation of the cancellation. You can subscribe online, but Mediacast won't allow you to cancel online. Sharp / bad practice! I have phoned my bank, but it said, given the late notice, the money may still be taken from my account. I'm now expecting to see a transaction for $89.99 on my statement. If so, I will then need to spend / waste time, contacting the bank, in order to go through a disputes process : ( VERY POOR SERVICE. Update: Yes, the monies were withdrawn and I am now following the disputes process with my bank. I've also emailed Mediacast once more, asking them to reimburse the money - not surprisingly, they've ignored this email too!
Oleksandr Pushnin
GBBad company Bad company, they are swindlers
Тарас Емец
UAVery satisfied High-quality service for a reasonable price. Very helpful support team.
Alaine Kwist
GBMediacast have made some Ukrainian guests very happy!! I had left a less complimentary review before, hence the edit, but Mediacast have now sorted out the problem for me. Very quickly in the end. They also phoned me when they saw I hadn’t read the email telling me how it was sorted out, which, considering the person who phoned is based in Ukraine in the middle of a war, is very impressive. I am very happy to report they are a good professional company. I had a problem with the Communication between the Mediacast app and the Amazon Firestick app that I used to subscribe. (I’m in the UK) The Amazon app didn’t tell the Mediacast app that I had paid. If you use a firestick to connect and it doesn’t work, contact Mediacast because it might be the same problem. My Ukrainian guests are delighted. Thanks.
Oleksandr Samogray
UAI really liked the service I really liked the service, everything is simple and accessible, good design and fast support. I recommend .