Your service via Susan and Kelly was…above and beyond "the call to duty". Your service via Susan and Kelly was tremendous and sincerely appreciated. Both of them provided us service support over the Thanksgiving holiday! Susan drove to the shop to help load out the recent unit we bought via RELAM and helped the driver get accustomed to the unit. Kelly also came to the shop to deal with a frozen air line. The driver took it to Laredo, Texas for export into Mexico.

Working with older/obsolete parts Working with older/obsolete parts. Palmer Johnson Power Systems was helpful in obtaining part numbers and filling the order promptly. Thank you.

Followed through to get us the right parts Wrong parts were sent. Sent new ones at their cost and next day air. Very helpful and return calls and emails

Parts Department did fabulous work We contacted Palmer Johnson with very little information on the gear box and parts we were in need of. The parts guys was able to take what little details we could provide and track down everything we needed. Once the parts were ordered and we tore into the unit, all the internal part numbers matched perfect with the replacement parts ordered.

Answered the phone right away and was… Answered the phone right away and was knowledgeable about product and kept following up with me intel I got my parts ordered and shipped.