Bella
GUI was having trouble locating my star… I was having trouble locating my star package and decided to email the linked comment box. They were very quick in response and helpful when I asked questions. Definitely a pleasant suprise from the usual lackluster responses from other websites!
meiyueh tan
SGExcellent Customer Support! I needed to change my Standard Package to a Constellation Package, realizing my mistake a few minutes after making the purchase. The whole upgrading experience was seamless. I contacted someone through the service chat on their website, and the customer service person, Aaron immediately put my order on hold and asked me to email customer support to change my order. Got a reply the next day, had my star reassigned to a constellation and paid the difference!
Judy Davidson
CAStar Worthy! It was bought for my Brother (Jim… It was bought for my Brother (Jim Richards) who had just received the Order of Canada membership. I was not sure what he was going to think about it but he Loved It! He said it was a very thoughtful gift. Perfect! Thank you for making the process so easy and having very easy ways of tracking His Star.
Dan Masters
GBGREAT GIFT This was our first time ordering this and it could not have been a better gift. It was sent to our family in Canada who had tragically lost their young adult son in a construction accident. They were extremely grateful and touched with the gift and the presentation box it arrived in. Thank you...
Mark
GBGreat look and after purchase customer service Bought the best package x6 for a deceased relatives family members. Turned out amazing, looked great with amazing packaging. Had a minor issue but customer service had it fixed and shipped out and to me like 2 maybe 3 days later. Im very happy with the gift box and the frame and everything. Just looked really nice for packaging and presentation for giving.