Unique and special doormat The personalization on the doormat was excellent ! Exactly as how I expected. Very pleased with that part. The rug was a good size, however the doormat was bit thinner than I would have liked. But it works . Overall I am very pleased with the product, from order to delivery. Thank you

Customer service is an absolute ZERO Customer service is an absolute ZERO. I reached out MINUTES after my order was placed because it had the wrong delivery address. Sent multiple emails and sent a message through the contact us portal. I asked them to cancel my order if it couldn’t be changed. I reached out in the middle of a business day and didn’t get a response until the early hours of the weekend that my order has been shipped and nothing they can do. I’ll never do business again and I’ll make sure to share all over my social media platforms.

Really nice Really nice! Exactly what was pictured!! Great quality!!

Product washes poorly. EDIT: I had to email the address from the comment below a few times and edit my comment but got a response and replacement for my tshirt. I’m going to hand wash this one rather than risk washing it in the machine. Ordered a t-shirt with my kitten on it that I absolutely adored. I washed it according to the instructions and big cracks/lines have appeared in the design. I was sent an email asking to review them, and contacted customer service to flag up there was an issue with my T-shirt after washing and I would rather raise it directly and privately instead of publicly reviewing them. No one got back to me after a couple of weeks. Disappointing because the T-shirt itself it so cool and I paid extra for the premium one.

Still no news Still no news, order placed mid-december, no email that inform me about shipping. I got an ad email for i buy new things. And another apologise one after my comment here, but nothing further. Really ?! ID my order : #TRF5969692