I love my ornament I ordered the personalized couple ornament and I love it! The only issue I had was delivery, because I put wrong zip, so I get 1 star for myself lol. Thank you!

Placed an order March 27,2024 for a… Placed an order March 27,2024 for a keychain of my beloved dog that passed away. On March 31 I received an email with a tracking #. On April 8 I checked to see where my product was, well to my surprise it was still in China. I contacted the company and they told me it was being shipped ASAP, so me being curious I asked why the tracking number of it wasn’t shipped yet. Their response was “ We regret to inform you that there has been an issue with your order. The investigation shows that the item is missing due to negligence on the part of our production team” On April 11 I was told that a batch of products were defective and returned to their warehouse . Then I was told it was lost and being reworked, and would be shipped on April 15. Well still no product and a lack of communication. So on April 18 I opened a case with PayPal. Then all of a sudden I get an email saying if you want to cancel your order we charge a $5 admin fee. I advised I wanted my products ASAP. But not getting any response from them. My advice stay away from this company and paw perfect because they are the same company. I know this because I ordered from them prior to this order and had A LOT of issues. I should have done my homework prior to ordering. The funny thing is the same lady by the name of Tracey answers all the emails from both companies. Do yourself a favour, save your money and don’t buy from either company because they are scammers

Waste of time… Ordered a thing for my wife as it looked nice, I mistakenly Ordered 2 but they to their credit refunded one, now several emails and 11 days later I have asked for a full refund as its not going to be here for Christmas, so I will be watching my bank account for refund going back, so disappointing Steven

Tee shirt Here is my experience with this company. I ordered a "I'm Retired" tee-shirt from this company and it arrived in a couple of weeks which was good. I ordered 2-3 sizes up from what I normally wear and although it fit, it was extremely long and snug in the hips. The image is HUGE, not as shown in their pictures on line, the image goes right from just below the neckline to just above the hem, so even shortening it is not an option. The material is that shiny, silky, non breathing fabric like Shein. It states cotton and polyester but........????? The image itself was clear and correct but HUGE. I would avoid this company.

I’m still waiting for my order I’m still waiting for my order. It’s been over a month. Every time I email them and question them they just tell me it’s with the logistics company, so please wait another week. I wouldn’t order from this company if I was you