Tissue Paper Tassels I ordered multiple pre-assembled tissue paper tassel sets. Upon receipt, they were completed compressed in the packaging, and therefore ALL of the tassels had been bent over and were full of wrinkles. Unacceptable. I am sure the product looked great prior to packaging, but you have to package your products in a way that will ensure they still look great upon receipt by the customer. When I chatted on-line with a CS rep to complain about how the tassels looked upon receipt, they offered me a "higher quality" option through a different vendor. Really? If you don't think your product is a quality product, then don't sell it! The other vendor did not have the colors that I need. I would upload a picture if I could, however, I do not see that I am able to do that. Luna Bazaar, you cannot completely flatten this product when you ship it. You need to find an alternative method for packaging this delicate product. Do not order the pre-assembled tissue paper tassels!!

Parasol Very pretty parasol and fast shipment. Only reservation is that I bought the parasol for a trip that I will be making by air and it is a tight fit into the large suitcase that I will be checking. In order to make parasols more portable suggest that top ornament be designed for removal during travel.

Speedy and well packed! I received my lotus capiz shell tea light holder sooner than I expected and it was beautifully and safely packed. I was also pleased to see that it was in the right sized box rather than a huge box with tons of padding. Obviously, this company knows how to pack their products. The candle holder is beautiful. I will return! Tijen Hotchkiss

Shipping fees Product was OK but shipping fees to Canada were to expensive. Luna Bazaar Charged me over $ 200 for $ 700 cost of merchandise and UPS charged me an other $ 200 . You should find and other cheaper Company. When I buy From US companies they are usually take USPS and everything is perfect. Recently I have tried to buy from you around $150 (Small hanging decoration mercury glass) and you were supposed to charge me near $200 for shipping than I have decided to not buy.

Excellent Service I ordered seven candle holders (it wasn't even a large order) from lunabazaar.com and they arrived fast. Two of the candle holders were damaged. I called the phone number listed on the package slip and they quickly shipped me a replacement for one and at my request gave me a refund on the other one. They were very very nice and professional. I think it was the best online service I have ever received. 5 stars is not enough. Thank you luna bazaar for a well ran company who cares about their customers and excellent service.