The staff is friendly and very helpful The staff is friendly and very helpful. I had a problem with the online color of some glass votives not being accurate and some breakage of very delicate ornaments, but not due to the packing which is extraordinarily good. They were happy to refund my purchases and since return shipping is free, it was easy and painless. You can't get enough easy and painless these days. My experience with Luna Bazaar was a very pleasant one and I would highly recommend this company.

Shipping fees Product was OK but shipping fees to Canada were to expensive. Luna Bazaar Charged me over $ 200 for $ 700 cost of merchandise and UPS charged me an other $ 200 . You should find and other cheaper Company. When I buy From US companies they are usually take USPS and everything is perfect. Recently I have tried to buy from you around $150 (Small hanging decoration mercury glass) and you were supposed to charge me near $200 for shipping than I have decided to not buy.

Excellent Service I ordered seven candle holders (it wasn't even a large order) from lunabazaar.com and they arrived fast. Two of the candle holders were damaged. I called the phone number listed on the package slip and they quickly shipped me a replacement for one and at my request gave me a refund on the other one. They were very very nice and professional. I think it was the best online service I have ever received. 5 stars is not enough. Thank you luna bazaar for a well ran company who cares about their customers and excellent service.

Great prices on fun, unique items Luna Bazaar is one of those sites where you never know what you might find, but you can be sure that there will be unique and interesting items in the mix. The prices are great and shipping is fast, reasonably priced, and my items always arrive safely.

Speedy and well packed! I received my lotus capiz shell tea light holder sooner than I expected and it was beautifully and safely packed. I was also pleased to see that it was in the right sized box rather than a huge box with tons of padding. Obviously, this company knows how to pack their products. The candle holder is beautiful. I will return! Tijen Hotchkiss