Glad I got my money back Honestly, don't bother. I ordered two boxes as presents but I'm too disappointed by how cheap they look. You can get the same quality from a £10 Amazon listing. To be fair, the quality is as much as you can expect from something produced & sent out from China (also makes for a ridiculously long wait for the delivery to arrive). Both my boxes had a faulty print as well, which thankfully meant that I could get my money back: after MUCH back and forth with the customer service, I insisted on my consumer right to have a clearly faulty product refunded. They tried everything from offering to replace the product instead (nope! never gonna order another product from them) to giving me 70% of my money back but in the end, they gave me my full refund. Cons: cheap products, faulty print, takes ages to arrive Pros: responsive customer service, got my refund in the end

Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.

Lovely little company who very much care about their customers. This is a small business, producing exclusive unusual products, in their hand–crafted beautifully made wooden music boxes - I love them and own five now, all playing different little tunes, which I frequently wind up when I wake up in the morning. They sit attractively on the windowsill in my bedroom. So If you are looking for something a little different to either treat yourself, or as a lovely gift for Someone special then browsing through the lovely music boxes that this company makes, is definitely well worth a look, you won't be disappointed.

Howl's Moving Castle Hand Crank Box I ordered the Howl's Moving Castle version of the hand crank music box. The quality and the look of the music box was fantastic and it sounded amazing. Worth the purchase.