themusicbox.store

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4.50
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

10.00%

1

5.00%
About themusicbox.store

We replay your favourite memories with a range of music boxes, handmade with love. From blockbuster tunes, love songs, anime osts and more, we are on a mission to ensure memories get their proper shine. Custom music box options are available too, where you can choose your engravings and your songs.

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Damian
GB

Nice music boxes but a bit long delivery Ordered a music box and was a bit worried as it was taking a while for it to arrive and the notifications I was getting were saying it was coming from China but the store seems to be in America. End all the product arrived after a month or so and I'm happy with it. Looks good and it's going to make a great gift

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Lesley Groom
GB

Perfect and well made Very professional in terms of dealing with my order. Everything about the musical box is perfect. The actual box and my choice of music are really good. It will make a perfect Christmas present for my granddaughter. Lesley

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Hobie Credille
GB

Amazing Musicbox! I am one of the few lucky people that meet their soulmate. I was lucky enough to hear her make the comment, “Ya know, I’ve always wanted a music box. Ever since I was a little girl.” I found this company and they worked with me personally to ensure that the box would make it in by Christmas, which at the time was 15 days. My soulmate is notorious for being able to hold back tears. I gloated that I had a gift that would bring her to tears. She told me to not be disappointed when she didn’t. After she opened the box and the song finished playing, she looked at me with tears rolling down her cheek and said, “You got me, babe.”

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Bob Bowden
GB

Beautiful present Their communications were really polite and helpful with my specific order, and it arrived surprisingly quickly considering it was trans Atlantic. When my music box arrived I was thrilled....its really lovely. My girlfriend will love it. I would definitely recommend them to anyone

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Sophie Heinricher
GB

Glad I got my money back Honestly, don't bother. I ordered two boxes as presents but I'm too disappointed by how cheap they look. You can get the same quality from a £10 Amazon listing. To be fair, the quality is as much as you can expect from something produced & sent out from China (also makes for a ridiculously long wait for the delivery to arrive). Both my boxes had a faulty print as well, which thankfully meant that I could get my money back: after MUCH back and forth with the customer service, I insisted on my consumer right to have a clearly faulty product refunded. They tried everything from offering to replace the product instead (nope! never gonna order another product from them) to giving me 70% of my money back but in the end, they gave me my full refund. Cons: cheap products, faulty print, takes ages to arrive Pros: responsive customer service, got my refund in the end

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