Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it

Howl's Moving Castle Hand Crank Box I ordered the Howl's Moving Castle version of the hand crank music box. The quality and the look of the music box was fantastic and it sounded amazing. Worth the purchase.

I bought this music box just to remind… I bought this music box just to remind my wife how much I love her. From start to finish, process was easy. The staff was both patient as well as accommodating as I had a couple changes before I was ready to purchase. My wife was absolutely pleased with the box! Price and shipping was reasonable and I would definitely buy from again!

Nice music boxes but a bit long delivery Ordered a music box and was a bit worried as it was taking a while for it to arrive and the notifications I was getting were saying it was coming from China but the store seems to be in America. End all the product arrived after a month or so and I'm happy with it. Looks good and it's going to make a great gift

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.