A personal and loving gift for anyone close to you. Great communication, queries dealt with quickly. Love the Music Box which was a gift for my wife. The song I requested was beautifully converted and was greatly appreciated. I would strongly recommend this as an unusual, yet personal and loving gift for anyone close to you.

Glad I got my money back Honestly, don't bother. I ordered two boxes as presents but I'm too disappointed by how cheap they look. You can get the same quality from a £10 Amazon listing. To be fair, the quality is as much as you can expect from something produced & sent out from China (also makes for a ridiculously long wait for the delivery to arrive). Both my boxes had a faulty print as well, which thankfully meant that I could get my money back: after MUCH back and forth with the customer service, I insisted on my consumer right to have a clearly faulty product refunded. They tried everything from offering to replace the product instead (nope! never gonna order another product from them) to giving me 70% of my money back but in the end, they gave me my full refund. Cons: cheap products, faulty print, takes ages to arrive Pros: responsive customer service, got my refund in the end

Incredible Incredible! I had been searching for the right music box solution for almost a year. The problems I had run into included the price, communication, lack of product, inability to create my arrangement. I had all of those things taken care of for me here. Nate was my guy! I spent months emailing him back and forth on what I wanted, and he stuck with me, AND he had an amazing attitude the whole time! He helped me create an amazing music box that I hope will be cherished forever by the love of my life! I couldn't be more thrilled with my product!

I bought this music box just to remind… I bought this music box just to remind my wife how much I love her. From start to finish, process was easy. The staff was both patient as well as accommodating as I had a couple changes before I was ready to purchase. My wife was absolutely pleased with the box! Price and shipping was reasonable and I would definitely buy from again!

Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it