Great expirience Great expirience, the music box was exactly what I was looking for. I asked them to make the jurassic park box black instead of the cream colour and it was absolutely perfect. I took a chance and paid for the extras and it was a chance I'll happily take again. My partner cried withk joy, that was my goal 😊

Nice music boxes but a bit long delivery Ordered a music box and was a bit worried as it was taking a while for it to arrive and the notifications I was getting were saying it was coming from China but the store seems to be in America. End all the product arrived after a month or so and I'm happy with it. Looks good and it's going to make a great gift

Quality is excellent Quality is excellent, the sound (I bought the Jurassic Park version) is 100% accurate. There are other music boxes, online, that cost half the price, but if you want something really better this is the one to buy.

Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.