Great expirience Great expirience, the music box was exactly what I was looking for. I asked them to make the jurassic park box black instead of the cream colour and it was absolutely perfect. I took a chance and paid for the extras and it was a chance I'll happily take again. My partner cried withk joy, that was my goal 😊

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.

Amazing Musicbox! I am one of the few lucky people that meet their soulmate. I was lucky enough to hear her make the comment, “Ya know, I’ve always wanted a music box. Ever since I was a little girl.” I found this company and they worked with me personally to ensure that the box would make it in by Christmas, which at the time was 15 days. My soulmate is notorious for being able to hold back tears. I gloated that I had a gift that would bring her to tears. She told me to not be disappointed when she didn’t. After she opened the box and the song finished playing, she looked at me with tears rolling down her cheek and said, “You got me, babe.”

The Music Box Store The Music Box store - especially Joana, not only impressed me with their professional & helpful handling of our business, but also with their speedy execution of all of my requests.They made my 1st experience with them exceptionally memorable. They also made my “music box” dream come true……

Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it