Quality is excellent Quality is excellent, the sound (I bought the Jurassic Park version) is 100% accurate. There are other music boxes, online, that cost half the price, but if you want something really better this is the one to buy.

Absolutely amazing music box… kids… Absolutely amazing music box… kids loved it xox

Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.

Perfect Gift Destination I loved my experience with this company. They were extremely responsive. They listened to all the customizations that I wanted to make and did an awesome job of bringing it to life. The products too look just as beautiful as advertised on their page. Would definitely recommend for someone looking for that unique gift.