Unbelievably late delivery and terrible quality - The product took 34 days to arrive, missing our anniversary by 2 weeks - They refuse to give any sort of reimbursement - The music box looks nothing like the pictures and broke after a week of barely using it

I bought this music box just to remind… I bought this music box just to remind my wife how much I love her. From start to finish, process was easy. The staff was both patient as well as accommodating as I had a couple changes before I was ready to purchase. My wife was absolutely pleased with the box! Price and shipping was reasonable and I would definitely buy from again!

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.

A personal and loving gift for anyone close to you. Great communication, queries dealt with quickly. Love the Music Box which was a gift for my wife. The song I requested was beautifully converted and was greatly appreciated. I would strongly recommend this as an unusual, yet personal and loving gift for anyone close to you.

Amazing Musicbox! I am one of the few lucky people that meet their soulmate. I was lucky enough to hear her make the comment, “Ya know, I’ve always wanted a music box. Ever since I was a little girl.” I found this company and they worked with me personally to ensure that the box would make it in by Christmas, which at the time was 15 days. My soulmate is notorious for being able to hold back tears. I gloated that I had a gift that would bring her to tears. She told me to not be disappointed when she didn’t. After she opened the box and the song finished playing, she looked at me with tears rolling down her cheek and said, “You got me, babe.”