Beautiful present Their communications were really polite and helpful with my specific order, and it arrived surprisingly quickly considering it was trans Atlantic. When my music box arrived I was thrilled....its really lovely. My girlfriend will love it. I would definitely recommend them to anyone

Quality is excellent Quality is excellent, the sound (I bought the Jurassic Park version) is 100% accurate. There are other music boxes, online, that cost half the price, but if you want something really better this is the one to buy.

Glad I got my money back Honestly, don't bother. I ordered two boxes as presents but I'm too disappointed by how cheap they look. You can get the same quality from a £10 Amazon listing. To be fair, the quality is as much as you can expect from something produced & sent out from China (also makes for a ridiculously long wait for the delivery to arrive). Both my boxes had a faulty print as well, which thankfully meant that I could get my money back: after MUCH back and forth with the customer service, I insisted on my consumer right to have a clearly faulty product refunded. They tried everything from offering to replace the product instead (nope! never gonna order another product from them) to giving me 70% of my money back but in the end, they gave me my full refund. Cons: cheap products, faulty print, takes ages to arrive Pros: responsive customer service, got my refund in the end

Amazing Musicbox! I am one of the few lucky people that meet their soulmate. I was lucky enough to hear her make the comment, “Ya know, I’ve always wanted a music box. Ever since I was a little girl.” I found this company and they worked with me personally to ensure that the box would make it in by Christmas, which at the time was 15 days. My soulmate is notorious for being able to hold back tears. I gloated that I had a gift that would bring her to tears. She told me to not be disappointed when she didn’t. After she opened the box and the song finished playing, she looked at me with tears rolling down her cheek and said, “You got me, babe.”

I bought this music box just to remind… I bought this music box just to remind my wife how much I love her. From start to finish, process was easy. The staff was both patient as well as accommodating as I had a couple changes before I was ready to purchase. My wife was absolutely pleased with the box! Price and shipping was reasonable and I would definitely buy from again!