Glad I got my money back Honestly, don't bother. I ordered two boxes as presents but I'm too disappointed by how cheap they look. You can get the same quality from a £10 Amazon listing. To be fair, the quality is as much as you can expect from something produced & sent out from China (also makes for a ridiculously long wait for the delivery to arrive). Both my boxes had a faulty print as well, which thankfully meant that I could get my money back: after MUCH back and forth with the customer service, I insisted on my consumer right to have a clearly faulty product refunded. They tried everything from offering to replace the product instead (nope! never gonna order another product from them) to giving me 70% of my money back but in the end, they gave me my full refund. Cons: cheap products, faulty print, takes ages to arrive Pros: responsive customer service, got my refund in the end

Perfect Anniversary Gift I ordered a music box for my husband for our two year anniversary! I was able to get the song ‘Can’t Help Falling in Love’ by Elvis Presley in the music box I ordered which was the song I walked down the aisle to! When we opened our music box together and played the song it brought back so many memories from our most perfect day. It is truly the most beautiful gift. My husband also loved how I customised the front to have our names and date engraved. It is a great little keepsake to have.

Misleading Product Result We bought a box for $450 canadian to record a custom vocal version of a popular song. The one that got delivered just took the background music and converted it to chimes and bells, obviously without any of the vocals which was the whole point of customizing it. It took almost a month to arrive as well. It gets 2 stars because the support is active.

Incredible Incredible! I had been searching for the right music box solution for almost a year. The problems I had run into included the price, communication, lack of product, inability to create my arrangement. I had all of those things taken care of for me here. Nate was my guy! I spent months emailing him back and forth on what I wanted, and he stuck with me, AND he had an amazing attitude the whole time! He helped me create an amazing music box that I hope will be cherished forever by the love of my life! I couldn't be more thrilled with my product!

A wonderful surprise for overseas friend As this was a gift to an overseas friend, I am unable to provide a photo at the moment. They did comment about how they liked the design of the box and amazed with the digital sound within. Thank you so much for helping me create this unique surprise. :) P.S. I am looking into getting one for myself :)