Machelle Lee
GBGood program - but buggy I value the service that fitDEGREE offers and the customer support is always great. I still feel that the program still needs to improve with its intuitiveness and user friendliness - both from the studio admin side and the client side. It gets buggy often and I feel that the LOOK of the admin calendar/schedule is visually harsh. I want to love the program but am not there yet. I know that you all keep tweaking and improving. I used to have Tula software for my yoga studio and it was way more intuitve for studio and client use, BUT it didnt have account balances or studio promo/discount codes. That is why I switched to fitDEGREE. I am happy with those services now available to me. It is hard to share via this survey to share what I would consider "simple" shifts in the program to make it more user friendly. If you decide you want more details on my opinion or what bugs I keep experiencing - please let me know.
Justicia DeClue
GBThis is the 3rd booking platform I've… This is the 3rd booking platform I've used for my yoga studio in 11 years of ownership, and by far my fave. It's simple and easy to use both for staff and clients. Our CC swiper accepts ApplePay & GooglePay, which we use all the time and love! FitDEGREE support is superb. I highly recommend this software to all my boutique fitness studio peers.
customer
GBI had a responce to my query in the… I had a responce to my query in the time frame I requested. Problem resolved and additional resolutions coming soon via personal zoom session to address a specific need. There are not enough words to express how much I appreciate fitDegree software and the team. I am not tech savvy and they are quick to respond to my help request. They have made many upgrades to the software at user requests. They really listen to the needs of their client base. The pricing of the software kept my businees functioning through closures of the last few years. I am so grateful I found fitDegree and the BEST problem solvers in the industry! Thanks Nick and the fitdegree Team!
Wellness with Whitney
GBThanks for holding my hand... I started my business during the Pandemic...and I was terrified of going online, etc. FitDegree held my hand, helped me bring my students on board (I have a large percentage of older adults who are not comfortable with technology) and they were GREAT. Quick to respond, open to my suggestions and patient! It's been a great experience.
Rachel Goering
GBI recommend fitDegree FitDegree's onboarding, customer service, and value are excellent. We use it for our group fitness studio, mainly for classes and events. They typically get back to you within a few hours if you have a question. FitDegree listens to their customers' feedback and have made many upgrades to the app and interface since we started working with them back in 2019. We love having our own branded app, and we are so glad we made the switch from Mindbody.