I've used York photo since I sent in film !! Loved making my photo book and using the interface provided. That part was easy. The shipping was ridiculous. I'm not sure what this new UPS service is, but it wasn't. Meaning I watched my package go to New Jersey from the mid-Atlantic region, and thence to near Seattle, before coming down here and being delivered by the post office. York photo charges plenty for shipping and it could have been here much faster using the USPS for the entire journey. Next order I paid $5 extra for 2nd day shipping (which I thought meant actually two days later) and it took a complete four days to get here, because second day does not mean that. It actually means two whole days besides weekends. So more clarity around shipping would be so useful !!!

I love York Photo I love York Photo been using their services for over 20 years. I have had brief and small problems and always the customer services attempts to help out. This year they are making me sweat a little with the timing of cards but all should work out well i ordered later than i normally do.

Lower quality & unacceptable sort sequence. Photo quality has diminished over the past year, but the price is still competitive other than the added cost of shipping, which is ridiculously high if no coupon code is used. Also, when I order photos which are numbered, I select to have them sorted A-Z sequentially. They come back in somewhat sequential sequence, but not really. I get them in order like: 1, 10, 100, 11, 12, 2, 20, 200, 21, 22, 30, 300, 301, etc. This causes me to spend unnecessary time manually putting them back into correct sequence to send to my customers. When I say photo quality has diminished, I mean they're coming back washed out, not as sharp and crisp with vibrant colors as they had been in the past.

Thank you for your great service! Thank you for your great service, York Photo! I've used you for a dozen years now, and I'm never disappointed. I create several photo books a year, and purchase photo gifts for friends and family. In the rare case of an error, you go out of your way to solve my issue.

The overall process was super easy The overall process was super easy! The return address envelopes are included with the cost, which makes it easier and there were quite a few options to choose from . We got the gold foil design and so many people committed how beautiful the card looked!