I found the process of placing my order… I found the process of placing my order very simple. I loved that you could add a personalised messaged as well, I thought this was fantastic as I ordered this as a birthday present for my niece. The customer service team are also fantastic and were very quick to help with an issue I was having. I would definitely order again!

They took it upon themselves to add a… They took it upon themselves to add a $55 option to my purchase. I would have caught it immediately if they provided an itemized receipt in the purchase confirmation, which they don’t. When I noticed the over charge on my bank statement and contacted them about it, they claimed I selected it and there’s nothing they can do about it. I’ll be reporting the charges as fraud to my bank and reporting them to the BBB.

This is by far the best thing I could… This is by far the best thing I could think of as a gift for my boyfriend for our anniversary. He is a huge fan of anything space related and I cannot wait to see his reaction. Showed a few friends and they are beyond blown away by how amazing (and easy) the process is. My best friend plans on doing this for her daughters 10th birthday coming up. 10 out of 10!

Never again... I ordered a star named in honor of two friends who are turning 90. When I discovered information was missing, the company then provided it but instructions on actually finding the star were very unclear and all enclosed in emails. And giving a gift and having to forward emails to the recipient is ridiculous. They should have emailed clear instructions so those could be printed out and included with the certificate. There is no way my 90 year old friends would be able to figure this out...I'm much younger and I couldn't! My request for refund was denied. Never again.

Very Unique! When I came across this gift idea I knew it was the perfect timless gift for anyone but in my case I decided to get it for my 4 year old nephew to hang in his room and something to believe in! It’s really an unique gift idea for someone who has everything or something to remember forever!