SCAM WEBSITE. COMPLETELY FRAUDULENT THIS IS A SCAM WEBSITE. THEY SAY THAT THEY OFFER TRACK AND TRACE BUT THEY DO NOT. I ORDERED STAR, NEVER RECEIVED ANY DISPATCH INFORMATION AND NEVER RECEIVED MY ORDER. WHEN I CONTACTED THEM THEY SAID THAT MY "NATIONAL POSTAGE HANDLER DOESN'T OFFER TRACK AND TRACE". LIARS. YOU DIDN'T POST THE PARCEL IN ITALY - YOU HAD TO POST IT IN THE USA WHICH OFFERS TRACK AND TRACE. THIS COMPANY HAS NO INTENTION OF SENDING ANYTHING. THEY SIMPLY TAKE YOUR MONEY, SET YOUR "TRACKING" INFORMATION TO "IN TRANSIT" THEN CHANGE IT TO "DELIVERED". NOTHING HAS BEEN DELIVERED AND I'VE REPORTED THEM TO THE FBI'S INTERNET CRIME COMPLAINT CENTRE (IC3).

Never again... I ordered a star named in honor of two friends who are turning 90. When I discovered information was missing, the company then provided it but instructions on actually finding the star were very unclear and all enclosed in emails. And giving a gift and having to forward emails to the recipient is ridiculous. They should have emailed clear instructions so those could be printed out and included with the certificate. There is no way my 90 year old friends would be able to figure this out...I'm much younger and I couldn't! My request for refund was denied. Never again.

This is a wonderful sympathy gift This is a wonderful sympathy gift! It has been well-received by the employees and friends to whom we've given a star named for their loved one. It is something that they can see from anywhere when they are missing their loved one. Easy, and much better than flowers or plants that will also die. We give a printed star map and a letter of sympathy in a presentation folder and the digital items on a thumb drive.

Trusted page Trusted page. Everything works as it should. After ordering, you will receive a confirmation email. If you purchase a certificate, it will arrive in perfect condition within a few days. Beautiful and original gift for you loved ones. I reccomend this!;)

They took it upon themselves to add a… They took it upon themselves to add a $55 option to my purchase. I would have caught it immediately if they provided an itemized receipt in the purchase confirmation, which they don’t. When I noticed the over charge on my bank statement and contacted them about it, they claimed I selected it and there’s nothing they can do about it. I’ll be reporting the charges as fraud to my bank and reporting them to the BBB.