Lorraine
GB5 + stars for great customer service… 5 + stars for great customer service and unique shirts and masks! Can’t say enough about the customer service😊. I made an error on the name of my dog on the shirt and quickly sent an email to customer support. They were so quick to acknowledge the correction to be made and sure enough, when received, the name was correct! Also, Initial Delivery was within a few days of ordering - Awesome!! But the shirt design was missing some things. I emailed customer support again and they profusely apologized, corrected and sent the correct shirt again within 3 days which met all my expectations! Errors can happen but when a company acknowledges it and corrects it in such a timely manner, that’s a good company!
Smart, Pamela
GBMask is cheap polyester Mask is cheap polyester. No mention of this on website. The appearance of the masks on facebook and online as you put together the personalized order, appears embroidered on and quite detailed. It is simply screen printed on the cheap fabric. No nose clip. Price was through the roof expensive for the poor quality of the product. Buyer beware.
Sonya
GBI had seen this shirt previously and… I had seen this shirt previously and after my parents lost their 3rd dog, I got this for my dad to remember them all. He was heartbroken each time and this shirts reminds him of all three and the joy they brought to our family. After I ordered the shirt, I realized I wanted to change where 2 of the dogs were located on the shirt. I sent an email and within 24 hours I received a response and they elders able to adjust the short prior to processing. Great customer service!
Jovan Naidoo
AUSTAY AWAY!!! THEY ARE CROOKS STAY AWAY!!! These guys are crooks. I ordered $1360 worth of apparel in March 23. It's now November 23 and Nothing has been sent to me. I have enquired over 30 times. They keep saying they will get back to me and don't. They haven't even sent a tracking number, so clearly they haven't even sent it. Ive asked for my money back and no one responds. Now they have just stopped replying. There is no number to verbally talk to someone either. DO NOT SHOP THROUGH THESE CROOKS!
Shayna H.
GBOfficially got my first Christmas gift Officially got my first Christmas gift. It came as ordered and on time. They were also communicative and ensured me that my order was correct when I had concerns.