Terrible customer service and dress quality Dress did not come at all like it was described. And per the recommendation of the customer service, they added an inch to the waist which made a standard dress "custom" and then voided any potential to return. They won't offer any return for the dress and told me to try and sell it and order another. Don't order!!! So many other sites out there that are better.

Excellent What an awesome experience that I had with Tulle and Chantilly. At first I was worried about sending my measurements off over the internet and scared that my bridesmaid dress will come back either too big, too small, totally not what I ordered or different colour etc everything was going through my head but I was totally wrong about everything. Great communication between Sophie and I, the dress arrived so fast, exactly the correct measurement's, the colour was perfect and just amazing!!!! Thank-you Tulle and Chantilly :-)

Quality is very high Quality is very high. Dress is great quality and amazing!!!!

Working with this company was… Working with this company was wonderful. Communication was fantastic and the customer service was excellent. The dresses arrived faster than expected. The dresses are beautiful and look as advertised. I’m thankful that the team reached out and asked me to send my measurements. Both of my dresses fit perfectly. Very satisfied with my purchases. Will order from this company again.

AVOID LIKE THE PLAGUE If zero stars could be given, I'd do that. My fiancée ordered outfits for her bridesmaids for our wedding from Tulle and Chantilly and the experience has been awful. The website advertised 4-5 weeks for delivery, and it has now been 8 weeks and we have nothing. My fiancée has emailed them many times, and Sophie the customer service rep is very wishy-washy about delivery, not ever giving us a set date for delivery, even hinting the clothes weren't even done (8 weeks after ordering......). Apparently from other reviews on this site, this is a consistent problem. They're not worth the time of day, let alone your business.