Custom Heart Flower shadow box I ordered the Custom Heart Flower Shadow Box with Photo from cusgifts.com on February 1, 2024 (I saw it on tik tok) I paid for express shipping so that it would be to be either by the 14th or before the 14th of February. I received a call from my bank regarding this purchase on February 16th asking me if I had been scammed. I had in fact been scammed. The order was never filled and I do NOT recommend this company for items.

No response for faulty order Wish there was 0 stars. Paid for an order, received the T-shirt and the printing was completely wrong. Sent a photo of evidence to the support email and requested either a fix or refund and they’ve never responded to me. Sent 2 emails now, 2 weeks apart. No response.

I purchased 5 heart memorial plaques. I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient during our communication. I would highly recommend this company to others. Only criticism is that shipping takes pretty long (almost a month for my first order) and there’s no way to add gift wrapping or anything if you’re sending it directly to someone.

Beautiful Beyond Expectations I am delighted with the gift I recently ordered for my husband with the inscription. Your company did a wonderful job with the gift I chose including the hair color on the gift. The crystal heart exceeds my expectations, and I appreciate the quality. I would give you more than 5 stars.

Beautiful keepsakes It started rocky due to My anxiousness. However, the finished product turned out beautifully, after I took off the protective film used in shipping. Beautifully crafted keepsakes!! ❣️❣️ Thank you for being so kind and understanding and patient with me with the absence of our loved one.