Unfortunately was very disappointed… Unfortunately was very disappointed with the final product. I emailed company they gave me reasons that only make sense to them. I understand it’s all about money but what about the customer and the emotional aspect of it all. I ordered a plaque for my daughter who had just lost her best friend expecting to receive an amazing heartfelt gift not the case.

Don’t waste $$ or your Heart You can’t post a review on their actual page or post a photo. Their craftsmanship and csr is beyond 3 world horrible. It takes forever to get a defective item from within the United States.. after business response… the overprinting and date of death in no way is a protective coating.. nor is the deliberate shutting off reviews on your main page and not allowing photos to be posted ( 3 apr 2023)

Beautiful item. Customer service was wonderful when I had a question. Item ived in a timely manner and was just beautiful.

Custom Heart Flower shadow box I ordered the Custom Heart Flower Shadow Box with Photo from cusgifts.com on February 1, 2024 (I saw it on tik tok) I paid for express shipping so that it would be to be either by the 14th or before the 14th of February. I received a call from my bank regarding this purchase on February 16th asking me if I had been scammed. I had in fact been scammed. The order was never filled and I do NOT recommend this company for items.

Perfect sign above expectations There was a minor issue when my sign didn't arrive. So I contacted Cus gifts & somehow my email when I to the junk mail. Once they found it in junk they responded quickly, remade my sign & shipped it to my home address not my PO. I was very happy with the sign when it arrived it was very well made & better than I imagined. Thankyou for rectifying my issue so quickly & professionally. Definitely recommend this company