Perfect sign above expectations There was a minor issue when my sign didn't arrive. So I contacted Cus gifts & somehow my email when I to the junk mail. Once they found it in junk they responded quickly, remade my sign & shipped it to my home address not my PO. I was very happy with the sign when it arrived it was very well made & better than I imagined. Thankyou for rectifying my issue so quickly & professionally. Definitely recommend this company

Don’t waste $$ or your Heart You can’t post a review on their actual page or post a photo. Their craftsmanship and csr is beyond 3 world horrible. It takes forever to get a defective item from within the United States.. after business response… the overprinting and date of death in no way is a protective coating.. nor is the deliberate shutting off reviews on your main page and not allowing photos to be posted ( 3 apr 2023)

Still waiting two months, Prt 2 You said you sent the finished product, but I have proof it never got to me. Both USPS and PayPal want to know how the medium sized door mat you "supposedly" sent, weighs only 9oz, when it should be about 2-3 lbs. at least, according to the information given to me by USPS. You lie about the delivery and if you did send me something which I doubt, it was not the personalized medium door mat I ordered. Just give me the refund before you have a bedridden, handicapped person in small claims court suing you for the $44.94 you stiffed me out of.

Unfortunately was very disappointed… Unfortunately was very disappointed with the final product. I emailed company they gave me reasons that only make sense to them. I understand it’s all about money but what about the customer and the emotional aspect of it all. I ordered a plaque for my daughter who had just lost her best friend expecting to receive an amazing heartfelt gift not the case.

I purchased 5 heart memorial plaques. I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient during our communication. I would highly recommend this company to others. Only criticism is that shipping takes pretty long (almost a month for my first order) and there’s no way to add gift wrapping or anything if you’re sending it directly to someone.