No response for faulty order Wish there was 0 stars. Paid for an order, received the T-shirt and the printing was completely wrong. Sent a photo of evidence to the support email and requested either a fix or refund and they’ve never responded to me. Sent 2 emails now, 2 weeks apart. No response.

Never Buy From Cusgiftlove.com I wish I could put ZERO stars on this company!! I have receipts and everything to prove that this is indeed their product!! I would advise anyone to NOT EVER ORDER FRON THIS COMPANY!! They are scammers and fail to refund my money back as their advertising promised. I paid $73 for the heart shaped frame that supposed to play music, which wasn’t created. I received a frame with the picture cropped on our faces. It was supposed to have been delivered by February 14th and was ordered back in January. I didn’t get it until yesterday and how disappointed I am!! I request to send it back and want my full refund but they want to offer me 15% of my refund a keep this ugly frame!! IM NOT NEGOTIATING!! I am an attorney and will be reporting them to the BETTER BUSINESS BUREAU IMMEDIATELY!! I promised them that if they didn’t refund's my money I’ll post a negative review on all social media platforms…so here we go!! Until I receive my refund, I’ll keep posting and encouraging people to NEVER SHOP ON CUSGIFT.COM

Custom Heart Flower shadow box I ordered the Custom Heart Flower Shadow Box with Photo from cusgifts.com on February 1, 2024 (I saw it on tik tok) I paid for express shipping so that it would be to be either by the 14th or before the 14th of February. I received a call from my bank regarding this purchase on February 16th asking me if I had been scammed. I had in fact been scammed. The order was never filled and I do NOT recommend this company for items.

Perfect sign above expectations There was a minor issue when my sign didn't arrive. So I contacted Cus gifts & somehow my email when I to the junk mail. Once they found it in junk they responded quickly, remade my sign & shipped it to my home address not my PO. I was very happy with the sign when it arrived it was very well made & better than I imagined. Thankyou for rectifying my issue so quickly & professionally. Definitely recommend this company

This is my second order from CusGifts… This is my second order from CusGifts and again they didn’t disappoint. I had a question about a part of my order, they were quick to answer. I am totally happy with the quality of my order, which was two personalized mugs and a personalized outdoor mini flag. I will definitely order from them again. Such unique, personal gifts you can order from them.