Custom Heart Flower shadow box I ordered the Custom Heart Flower Shadow Box with Photo from cusgifts.com on February 1, 2024 (I saw it on tik tok) I paid for express shipping so that it would be to be either by the 14th or before the 14th of February. I received a call from my bank regarding this purchase on February 16th asking me if I had been scammed. I had in fact been scammed. The order was never filled and I do NOT recommend this company for items.

Beautiful item. Customer service was wonderful when I had a question. Item ived in a timely manner and was just beautiful.

I purchased 5 heart memorial plaques. I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient during our communication. I would highly recommend this company to others. Only criticism is that shipping takes pretty long (almost a month for my first order) and there’s no way to add gift wrapping or anything if you’re sending it directly to someone.

No response for faulty order Wish there was 0 stars. Paid for an order, received the T-shirt and the printing was completely wrong. Sent a photo of evidence to the support email and requested either a fix or refund and they’ve never responded to me. Sent 2 emails now, 2 weeks apart. No response.

Fantastic The whole shopping experience, from personalising my product through to the cart was easy, very well thought out site. Shipping information is fantastic. And the quality of my product is absolutely amazing, with so many choices. Looks like I’ll be doing my Christmas shopping with them ❤️