Custom Heart Flower shadow box I ordered the Custom Heart Flower Shadow Box with Photo from cusgifts.com on February 1, 2024 (I saw it on tik tok) I paid for express shipping so that it would be to be either by the 14th or before the 14th of February. I received a call from my bank regarding this purchase on February 16th asking me if I had been scammed. I had in fact been scammed. The order was never filled and I do NOT recommend this company for items.

Iv lost 2 of my dachshunds in 2 years… Iv lost 2 of my dachshunds in 2 years both age 17 the gifts I have had done our so beautiful I miss them so much my home is like a shrine to them I carnt bear to remove photos what are so precious gus gifts have done so many gifts for me I can’t thank them enough thank you for helping me to keep precious memories

Don’t waste $$ or your Heart You can’t post a review on their actual page or post a photo. Their craftsmanship and csr is beyond 3 world horrible. It takes forever to get a defective item from within the United States.. after business response… the overprinting and date of death in no way is a protective coating.. nor is the deliberate shutting off reviews on your main page and not allowing photos to be posted ( 3 apr 2023)

This is my second order from CusGifts… This is my second order from CusGifts and again they didn’t disappoint. I had a question about a part of my order, they were quick to answer. I am totally happy with the quality of my order, which was two personalized mugs and a personalized outdoor mini flag. I will definitely order from them again. Such unique, personal gifts you can order from them.

Perfect sign above expectations There was a minor issue when my sign didn't arrive. So I contacted Cus gifts & somehow my email when I to the junk mail. Once they found it in junk they responded quickly, remade my sign & shipped it to my home address not my PO. I was very happy with the sign when it arrived it was very well made & better than I imagined. Thankyou for rectifying my issue so quickly & professionally. Definitely recommend this company