Winky's Wings The company responded quickly to my email regarding the item I purchased text didn't look right. I didn't realize there was a film to remove. I was frustrated at first because my dog had just passed away. The company explained that I need to remove the film and once I finally got the film off, my product looked beautiful. The size was perfect and looked beautiful next to my dogs urn.

Great gift ideas… Easy to order and arrived quicker than expected. Well packaged , lovely quality item which looks exactly as advertised. But on receiving its so worth the money paid. Make excellent gifts and just that little bit different , adore my personalised rug. Would definitelybuy again from this seller.

Beautiful Beyond Expectations I am delighted with the gift I recently ordered for my husband with the inscription. Your company did a wonderful job with the gift I chose including the hair color on the gift. The crystal heart exceeds my expectations, and I appreciate the quality. I would give you more than 5 stars.

Unfortunately was very disappointed… Unfortunately was very disappointed with the final product. I emailed company they gave me reasons that only make sense to them. I understand it’s all about money but what about the customer and the emotional aspect of it all. I ordered a plaque for my daughter who had just lost her best friend expecting to receive an amazing heartfelt gift not the case.

Still waiting two months, Prt 2 You said you sent the finished product, but I have proof it never got to me. Both USPS and PayPal want to know how the medium sized door mat you "supposedly" sent, weighs only 9oz, when it should be about 2-3 lbs. at least, according to the information given to me by USPS. You lie about the delivery and if you did send me something which I doubt, it was not the personalized medium door mat I ordered. Just give me the refund before you have a bedridden, handicapped person in small claims court suing you for the $44.94 you stiffed me out of.