carla ford
GBNever Buy From Cusgiftlove.com I wish I could put ZERO stars on this company!! I have receipts and everything to prove that this is indeed their product!! I would advise anyone to NOT EVER ORDER FRON THIS COMPANY!! They are scammers and fail to refund my money back as their advertising promised. I paid $73 for the heart shaped frame that supposed to play music, which wasn’t created. I received a frame with the picture cropped on our faces. It was supposed to have been delivered by February 14th and was ordered back in January. I didn’t get it until yesterday and how disappointed I am!! I request to send it back and want my full refund but they want to offer me 15% of my refund a keep this ugly frame!! IM NOT NEGOTIATING!! I am an attorney and will be reporting them to the BETTER BUSINESS BUREAU IMMEDIATELY!! I promised them that if they didn’t refund's my money I’ll post a negative review on all social media platforms…so here we go!! Until I receive my refund, I’ll keep posting and encouraging people to NEVER SHOP ON CUSGIFT.COM
Blanca Barrios
GBUnfortunately was very disappointed… Unfortunately was very disappointed with the final product. I emailed company they gave me reasons that only make sense to them. I understand it’s all about money but what about the customer and the emotional aspect of it all. I ordered a plaque for my daughter who had just lost her best friend expecting to receive an amazing heartfelt gift not the case.
Consumer
AUNo response for faulty order Wish there was 0 stars. Paid for an order, received the T-shirt and the printing was completely wrong. Sent a photo of evidence to the support email and requested either a fix or refund and they’ve never responded to me. Sent 2 emails now, 2 weeks apart. No response.
Bevvy
AUPerfect sign above expectations There was a minor issue when my sign didn't arrive. So I contacted Cus gifts & somehow my email when I to the junk mail. Once they found it in junk they responded quickly, remade my sign & shipped it to my home address not my PO. I was very happy with the sign when it arrived it was very well made & better than I imagined. Thankyou for rectifying my issue so quickly & professionally. Definitely recommend this company
L E Townsend
GBFantastic The whole shopping experience, from personalising my product through to the cart was easy, very well thought out site. Shipping information is fantastic. And the quality of my product is absolutely amazing, with so many choices. Looks like I’ll be doing my Christmas shopping with them ❤️