The quality of the product the speed of… The quality of the product the speed of delivery could not be more happy with service overall fantastic company will be ordering again

Custom Heart Flower shadow box I ordered the Custom Heart Flower Shadow Box with Photo from cusgifts.com on February 1, 2024 (I saw it on tik tok) I paid for express shipping so that it would be to be either by the 14th or before the 14th of February. I received a call from my bank regarding this purchase on February 16th asking me if I had been scammed. I had in fact been scammed. The order was never filled and I do NOT recommend this company for items.

I purchased 5 heart memorial plaques. I purchased one heart memorial plaque for my mom. Her sister loved it so much that we purchased four more with the exact same design! The company was quick, clear, knowledgeable, honest, and patient during our communication. I would highly recommend this company to others. Only criticism is that shipping takes pretty long (almost a month for my first order) and there’s no way to add gift wrapping or anything if you’re sending it directly to someone.

Winky's Wings The company responded quickly to my email regarding the item I purchased text didn't look right. I didn't realize there was a film to remove. I was frustrated at first because my dog had just passed away. The company explained that I need to remove the film and once I finally got the film off, my product looked beautiful. The size was perfect and looked beautiful next to my dogs urn.

Never Buy From Cusgiftlove.com I wish I could put ZERO stars on this company!! I have receipts and everything to prove that this is indeed their product!! I would advise anyone to NOT EVER ORDER FRON THIS COMPANY!! They are scammers and fail to refund my money back as their advertising promised. I paid $73 for the heart shaped frame that supposed to play music, which wasn’t created. I received a frame with the picture cropped on our faces. It was supposed to have been delivered by February 14th and was ordered back in January. I didn’t get it until yesterday and how disappointed I am!! I request to send it back and want my full refund but they want to offer me 15% of my refund a keep this ugly frame!! IM NOT NEGOTIATING!! I am an attorney and will be reporting them to the BETTER BUSINESS BUREAU IMMEDIATELY!! I promised them that if they didn’t refund's my money I’ll post a negative review on all social media platforms…so here we go!! Until I receive my refund, I’ll keep posting and encouraging people to NEVER SHOP ON CUSGIFT.COM