Winky's Wings The company responded quickly to my email regarding the item I purchased text didn't look right. I didn't realize there was a film to remove. I was frustrated at first because my dog had just passed away. The company explained that I need to remove the film and once I finally got the film off, my product looked beautiful. The size was perfect and looked beautiful next to my dogs urn.

Still waiting two months, Prt 2 You said you sent the finished product, but I have proof it never got to me. Both USPS and PayPal want to know how the medium sized door mat you "supposedly" sent, weighs only 9oz, when it should be about 2-3 lbs. at least, according to the information given to me by USPS. You lie about the delivery and if you did send me something which I doubt, it was not the personalized medium door mat I ordered. Just give me the refund before you have a bedridden, handicapped person in small claims court suing you for the $44.94 you stiffed me out of.

Don’t waste $$ or your Heart You can’t post a review on their actual page or post a photo. Their craftsmanship and csr is beyond 3 world horrible. It takes forever to get a defective item from within the United States.. after business response… the overprinting and date of death in no way is a protective coating.. nor is the deliberate shutting off reviews on your main page and not allowing photos to be posted ( 3 apr 2023)

Unfortunately was very disappointed… Unfortunately was very disappointed with the final product. I emailed company they gave me reasons that only make sense to them. I understand it’s all about money but what about the customer and the emotional aspect of it all. I ordered a plaque for my daughter who had just lost her best friend expecting to receive an amazing heartfelt gift not the case.

The quality of the product the speed of… The quality of the product the speed of delivery could not be more happy with service overall fantastic company will be ordering again