Terrible customer service Terrible customer service. Seem like they dont GAF about the customers. We have had an account for a long time and the first time we ran into an issue, I contacted customer service. They are very short, justify why things are late. Big Bold Letters state 1-2 day turnaround for personalized items. We are at 16 days and still nothing. My wife and I have bothed missed out on Valentines day. No apology, no nothing. Just tells me that there is a 16-20 day turnaround from shipment date. We have closed our account and will find elsewhere to spend our hard earned money!!!

WONDERFUL EXPERIENCE Shopping with personalization mall I love that we can preview our order and edit as necessary. I love giving gifts and I found nice gifts on your site that is hard to find elsewhere. I also like that you are budget friendly. The delivery was as expected. The gift itself was beautiful, it felt great, and even looked handstitched. Love this site. So glad I found it.

I’ve been ordering gifts and personal… I’ve been ordering gifts and personal items for quite a few years now and will continue to order. Ordering is quick and easy, the order always arrives fast and all the items I’ve ordered have been perfect! The photos are clear and colorful and great quality items.

I’ve ordered several things from… I’ve ordered several things from Personalization Mall and they all were exactly what I expected. I did however order a baking dish that came cracked in half. Very disappointing. I wrote a note and a new one was sent to me within a week. No questions asked. I was VERY impressed! I would definitely use them again and again!!

Personalized Needlepoint Stocking I ordered five personalized embroidered Christmas stockings yesterday. I paid for expedited shipping in hopes that I would receive in time for Christmas. Less than 24 hours later and my stockings are hanging by the fireplace! They look beautiful! I will definitely be ordering from them again!