ORDER PLACED - NOT RECEIVED - NO RESPONSE FROM COMPANY!! We placed an order on August 17, 2016. We still have not received our product. I have called them several times using both options offered and they never answer the phone. I have emailed them asking about the status and we received one phone call 2 weeks ago and they said they were shipping it the following Monday and we should receive it by September 8. Still no product. I just called them again....used both options.......no answer! I also sent them an email, no response. ZERO CUSTOMER SERVICE!!!

Awesome gift baskets! I bought several gift baskets here for Mother's Day - to send to my mom, aunts and friends. They were beautiful. Everyone loved them and was so excited to receive. Woul definitely order from here again.

Missed opportunity I submitted a request to my favorite city with no response yet. My order took too long to be delivered, so unable to use for the intended purpose. Still waiting to hear about a refund. If it would have been delivered more timely I am sure I would have been pleased. Because of the shipping and lack of customer service, I do not plan to order from My Favorite City in the future.

ATL 2 San Francisco! Gift to Bay area office was smash hit! Made those native to Atlanta want to come back home and reflect on the 'good ole days'. Thank you providing wonderful choices to make the gift feel like Atlanta; not just Georgia.

This company is HORRIBLE! Their customer service is non existent. I have left voicemail's and sent multiple emails on a care package I was trying to send 10 days ago. After not hearing from any one, I canceled the order.