John
CAAmazing chat support! I had multiple questions about using the VPS and an EA. I was afraid of having a challenge getting things resolved on chat, but I was connected within 30 seconds to an amazing support person named Justin. In just a few minutes, Justin had answered all my questions completely and had provided all the information I needed. The only downside is that now I'm spoiled and I'll expect such good support whenever I use chat with other businesses. Justin set the bar high -- it will be hard to top this!
Roberto Lopez Magana
GBEfficient and effective client support Efficient and effective client support, and great trading internface, with mutliple risk management tools as well as continous support for a better understanding of the markets.
Roney Cardoso
GBCONGRATULATIONS very good job CONGRATULATIONS very good job. Excellent service. Mr. Juan was very helpful with his sweetness and attention. He helped me resolve the problem. Thank you Mr. Juan.
Ronald Jimenez Jimenez
GBExcellent care Excellent care, was able to fix my problem in just minutes.
tripaphonic
GBMy second very informative support… My second very informative support session with Marcus. I was instantly grateful for the fact that I was able to speak with him again. Because, again, haha I had a barrage of questions. He answer them all and even provide side information that was related to my original question that I would have probably never ran across if he had not thought to mention it. The details matter ... especially in trading. Suggestion : integrate into more third-party trading apps, like TrendSpider and others similar. NinjaTrader, Metatrader & TradingView are already a great start. But for me, finding a platform, aside from your web interface, that allows me to use 1 pane of glass for everything from analyzing charts to opening positions has been difficult. TradingView is what I use nearly all of the time, with some Metatrader mixed in, but I cannot trade everything that TradingView lists under Forex.com ... and nothing that is listed as Forexcom. It's confusing and ended up forcing me to find a solution outside of my preferred trading platform. Something to think about. Thanks again Marcus <--- deserves a vacation and pay!