Top-notch family-owned company I have been ordering from nuts.com for years now, and they've never failed to come through in customer support, quality, and speed of delivery. Their company ethos is to treat everyone like neighbors, and they really do. It's as close to walking into a neighborhood store as you can get. Really great selection, they listen to their customers, and they always do their best to provide the best experience to each customer that they possibly can. That's a really tall order. One might call it nuts!

Love this seller Love this seller! They provide a wide variety of items not just nuts. They have excellent customer service & ship items fast! They care about the quality of their products & if you were not satisfied with something, they make the effort to fix it or reimburse you for that item. They have great packaging boxes too. They generally don't offer free shipping but if you love to snack, they are still worth checking them out! You won't be disappointed!

You Guys Are Nuts..... You Guys Are Nuts...... And so much more, Every order is shipped in an all day read box, My wife Loves reading all of the funny sayings as well as enjoying all of your delicious assortments. We are always looking for Keto Very low carb Sugarfree as well Thank You !! Frank

Between A Rock and Hard Place A month ago I ordered a 5lb, $63.00 bag of "lightly salted cashews". The product I received was a sack full of rancid, fresh and pieces of broken nuts. I immediately called the company and was told by the customer service representative to toss the nuts in the garbage and I'd be issued a full refund on my AMEX card. When the refund didn't post I contacted the company again and this time I was told that I would only be issued a "store credit". I told the CSR that there was nothing else on the company website I desired, particularly after receiving an order of tainted nuts. When no refund was issued I called AMEX to dispute the charge and AMEX issued me the credit. A month later I received an investigation report from AMEX that "Nuts.com" told them that I was at "fault" ("at fault" for what?) and AMEX, disappointingly reversed the credit they gave me. I have reopened the dispute, explaining to them that I shouldn't be coerced into using a "store credit" to purchase something I don't want from the "Nuts.com" website. I'm a senior citizen who needs my money and I am entitled to a "full refund", not a "store credit". Nowhere on the website, unless it was hidden in small print, did I read that only "store credit" was issued if I received a damaged item or else I would never have ordered from them. There's no excuse for this kind of customer service and I am entitled to a refund because I simply don't trust the "quality" of "Nuts.com" products nor their integrity at this point.

Poor customer service, containers broken open My order arrived with no packing in box. Contents appeared to have either been thrown in or severely thrashed around by FedEx. Containers were broken open and I do not feel comfortable consuming items from damaged containers. I have sent 3 Emails to them concerning this problem and none have been answered ! Very, very poor customer service !