Forced to file dispute with PayPal to get refund on damaged items "I placed a Christmas order from Nuts Online. It came quickly but the packing department had failed to include any packing/padding materials in the box and the items were badly damaged. I called Nuts Online and spoke with Jazz. She was dismissive with my concerns and said "it has been crazy there". I asked for a refund and she said they would have UPS pick up the items then issue a refund. I contacted the feedback email and David confirmed UPS would pick up the items and I would be issued a refund. Well, UPS did not come and I contacted David. He DID NOT respond so I was forced to file a dispute with PayPal. Only then did they give a refund. David is a coward and does not follow through on his word. I have had trouble with the freshness of their nuts in the past so quit ordering nuts. They sometimes taste rancid. I will not be ordering from their company in the future. "

Excellent experience I have bought peanuts and pepitos and they outshine anything I can buy locally, even through co-ops. They get a bit silly with their emails/marketing, which is fun.