Concetta DiVincenzo
CAImpressed by the Details The attention to detail on my custom embosser is stunning. From the design phase to the final product, everything was handled with care. Plus, it arrived sooner than I expected!
Nico _
GBUnfortunately same horrible experience… Unfortunately same horrible experience as others. I should have read the reviews first! I ordered a personalised birthday present three weeks before the party and was promised delivery in 5-8 days. Three weeks later it had not arrived and I had to buy a new present. I asked twice for a refund and my request was twice ignored with replies promising instead to expedite the delivery. Finally the item was despatched and it is completely useless to me as it is personalised. The refund request has still not been fulfilled.
MM
GBHorrible company Horrible company. Ordered 2/13/24 for my wife’s birthday (2/26). Website said it would ship in 2-4 business days, email order confirmation said 5-8 business days. I complained at 13 business days and was told I would get “expedited shipping”. Didn’t ship till 3/14/24 (from China), finally received 3/23/24. Over a month since it was ordered and zero indication of expedited shipping. Don’t waste your time with this company.
Horace Daoust
CAA Must-Have for Bibliophiles If you love books, this custom embosser is a must-have! It's a beautiful tool that adds a personal touch to any library. Fast shipping and superb customer service were just the cherry on top.
Adam McBride
GB34 days and still waiting They advertise 1-3 day shipping. Well, I ordered over a month ago and still no sign. Tracking shows the embosser comes from China amd takes days to even clear customs. They are FLAT OUT LYING about their order fulfillment. Their customer service is terrible. It takes two or three attempts to get them to respond. They said with high demand, it would take an additional 4-5 to ship (again, it's been a month). They told me that they did not have visibility on my exact order either. They hide comments on their IG posts so we can't provide feedback publicly. So disappointing.