I didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.

Good service, but order a size up I had a really easy time ordering Bridesmaid dresses through this site. They lose one star because the fit of the dresses were. It totally representative of the expect sizes. Even though we followed the size guidelines for each dress, most were smaller and way longer than expected. Nothing that a little alteration couldn't take care of though.

I paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

Awful I ordered a dress for my brother's wedding. According to their size chart, I should fit their smallest size perfectly. I paid extra to have the dress sent faster, but it still took several weeks. Once it arrived, I tried it on and the bust was HUGE. NOTHING like the size chart, at all. It is completely ridiculous--there is so much extra fabric that there is literally a vertical flap sticking off my chest, and I am not even flat chested! I tried to leave a review on their website but they never actually posted it, which feels super sketchy. And, I have to pay a 25% restocking fee so I can't even get a full return. The quality of this dress was horrible and their customer service is nearly impossible to get a hold of. I will never order from here again.

Could not be more disappointed I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for overnight shipping which took 4 days. Then, after selecting a color, we find out that this color has been discontinued! If I could rate Dessy with a zero, I would. Could not be more disappointed.