Heather Steckly
CAOrdered my bridesmaid dress colour … Ordered my bridesmaid dress colour swatch. Very fast delivery and the perfect size. I can't wait to see my bridesmaid dresses from Dessy! Beautiful, lightweight and very flattering! Five different body styles and all of them love the dress they are ordering! Looking forward to more great experiences!
Joanna Averill
GBTerrible I ordered a bridesmaid dress with no special sizing or instructions plenty of time before the wedding. It fit perfectly, but the style did not suit my body and I was told I looked "frumpy." So, I went online to return it and select a different Dessy dress. Dessy said my dress was a special order and could not be returned/refunded. I then looked at the bridesmaid dresses in my showroom, and all of them say "special order" in small print underneath! I feel scammed and am disappointed in their business ethics. I asked to return it anyway and received no reply. Avoid this place, they do not deserve your business.
Olivia
GBAwful I ordered a dress for my brother's wedding. According to their size chart, I should fit their smallest size perfectly. I paid extra to have the dress sent faster, but it still took several weeks. Once it arrived, I tried it on and the bust was HUGE. NOTHING like the size chart, at all. It is completely ridiculous--there is so much extra fabric that there is literally a vertical flap sticking off my chest, and I am not even flat chested! I tried to leave a review on their website but they never actually posted it, which feels super sketchy. And, I have to pay a 25% restocking fee so I can't even get a full return. The quality of this dress was horrible and their customer service is nearly impossible to get a hold of. I will never order from here again.
N.A.
GBNot a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply
Danielle Hansuld
CAWe ordered 5 dresses We ordered 5 dresses of various styles bit all in the same colour. Before ordering, I sent a link to my Bridesmaids in how to properly measure your body . With the measurement, each girl looked at the chart to see what size suited their measurement and ordered. All they had to do was get it hemmed. Every dress was a perfect fit. So pleased.