I've been in two weddings this year I've been in two weddings this year, and this was by far the WORST experience I've had. I went to the Dessy NYC showroom. It took two months for me to get an appointment (requested in March; appointment in May). I followed the procedure and requested dresses to be pulled and provided my size. When I got to the showroom, non of the dresses were int he size I requested and this information wasnt provided to me before I got there. The person assisting me was very demeaning, fat shaming, and outright unhelpful. She then gave me information for the incorrect dress and I had to order the dress online. This was a horrible experience.

Poor advice on sizing I contacted the Dessy Group to request advice on selecting the dress size for the style. Based on my measurements, the specialist recommended a size that is way too large for my chest, hips, and even the waist. I'm disappointed that I'll need to spend the additional costs to get the dress altered. Also disappointing is the cost of the dress, for what is essentially just a bunch of polyester.

Could not be more disappointed I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for overnight shipping which took 4 days. Then, after selecting a color, we find out that this color has been discontinued! If I could rate Dessy with a zero, I would. Could not be more disappointed.

I have very much enjoyed working with … I have very much enjoyed working with Dessy to purchase dresses & accessories. My only small suggestion would be to replace "we'll advise when it's in stock" with a notice of discontinuation - as this would have impacted colour choices. I had been hoping to keep ones uniform but have found a close enough substitute.

Terrible I ordered a bridesmaid dress with no special sizing or instructions plenty of time before the wedding. It fit perfectly, but the style did not suit my body and I was told I looked "frumpy." So, I went online to return it and select a different Dessy dress. Dessy said my dress was a special order and could not be returned/refunded. I then looked at the bridesmaid dresses in my showroom, and all of them say "special order" in small print underneath! I feel scammed and am disappointed in their business ethics. I asked to return it anyway and received no reply. Avoid this place, they do not deserve your business.