Olivia
GBAwful I ordered a dress for my brother's wedding. According to their size chart, I should fit their smallest size perfectly. I paid extra to have the dress sent faster, but it still took several weeks. Once it arrived, I tried it on and the bust was HUGE. NOTHING like the size chart, at all. It is completely ridiculous--there is so much extra fabric that there is literally a vertical flap sticking off my chest, and I am not even flat chested! I tried to leave a review on their website but they never actually posted it, which feels super sketchy. And, I have to pay a 25% restocking fee so I can't even get a full return. The quality of this dress was horrible and their customer service is nearly impossible to get a hold of. I will never order from here again.
LAG
GBPoor advice on sizing I contacted the Dessy Group to request advice on selecting the dress size for the style. Based on my measurements, the specialist recommended a size that is way too large for my chest, hips, and even the waist. I'm disappointed that I'll need to spend the additional costs to get the dress altered. Also disappointing is the cost of the dress, for what is essentially just a bunch of polyester.
A Bauer
GBCould not be more disappointed I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for overnight shipping which took 4 days. Then, after selecting a color, we find out that this color has been discontinued! If I could rate Dessy with a zero, I would. Could not be more disappointed.
Jodi
GBThis dress was terribly made... Stay away from this company This dress was terribly made; the stitching was crooked, the fabric was cheap, and only had one bra cup sewn in. Despite taking my measurements it was still too small and barely had enough fabric in the seems for seamstress to fix it. After spending almost $200 on the dress, I had to spend more then the dress cost to make it fit and look attractive. I am very disappointed.
N.A.
GBNot a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply