Not a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply

Poor advice on sizing I contacted the Dessy Group to request advice on selecting the dress size for the style. Based on my measurements, the specialist recommended a size that is way too large for my chest, hips, and even the waist. I'm disappointed that I'll need to spend the additional costs to get the dress altered. Also disappointing is the cost of the dress, for what is essentially just a bunch of polyester.

Good service, but order a size up I had a really easy time ordering Bridesmaid dresses through this site. They lose one star because the fit of the dresses were. It totally representative of the expect sizes. Even though we followed the size guidelines for each dress, most were smaller and way longer than expected. Nothing that a little alteration couldn't take care of though.

AVOID- cheap and terribly made dresses I ordered a dress based on the reviews on their website which I now learned are filtered. They only post the positive reviews - beware!!! I ordered a dress through a retailer. It was stained & the dress did not look like the photo online. The dress looked like a 30$ dress. Extremely cheap and poorly made. There was some defects on the skirt. Dessy took no accountability. They kept telling me they never had quality complaints. According to them I was the first one to complain about this specific dress so that means its impossible that there was a quality issue. No logic what so ever!!! They told me to go back to the retailer (which I did and they ordered to clean it with dish soap for me - yes they told me that!!). We ordered a total of 6 dressed from them and this was the service we got. One girl had to reorder because of a sizing chart issued and the second dress she ordered (from the website) was torn and had a huge stain. Just avoid. Go spend a few dollars more on a mori lee dress and you’ll be much better off!!

Great swatches, decent experience Took a little longer to ship than expected, and only half of the swatches came on a white backing board - having it on the backing makes it so much easier to tell what the color is actually going to be when it has multiple layers of it. That being said, they are great swatches, they were well packaged, and, once they shipped, they arrived quickly. I got numerous email updates on my order, which was appreciated as well.