Joanna Averill
GBTerrible I ordered a bridesmaid dress with no special sizing or instructions plenty of time before the wedding. It fit perfectly, but the style did not suit my body and I was told I looked "frumpy." So, I went online to return it and select a different Dessy dress. Dessy said my dress was a special order and could not be returned/refunded. I then looked at the bridesmaid dresses in my showroom, and all of them say "special order" in small print underneath! I feel scammed and am disappointed in their business ethics. I asked to return it anyway and received no reply. Avoid this place, they do not deserve your business.
A Bauer
GBCould not be more disappointed I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for overnight shipping which took 4 days. Then, after selecting a color, we find out that this color has been discontinued! If I could rate Dessy with a zero, I would. Could not be more disappointed.
Bri
GBDelusions of grandeur Dresses that have restricted size guidelines are, say it with me now, not a custom order. They are dresses, made in sizes. Period. There is absolutely nothing custom about them aside from color. The sizing guides are extremely inaccurate, and the return policy doesn't apply to all styles of dresses. You can measure, and follow the fitting guide to a T, but be ready to pay through the nose for head to toe alterations. Seems a little expensive for a $300 "custom dress", doesn't it?
Belinda
CAAVOID- cheap and terribly made dresses I ordered a dress based on the reviews on their website which I now learned are filtered. They only post the positive reviews - beware!!! I ordered a dress through a retailer. It was stained & the dress did not look like the photo online. The dress looked like a 30$ dress. Extremely cheap and poorly made. There was some defects on the skirt. Dessy took no accountability. They kept telling me they never had quality complaints. According to them I was the first one to complain about this specific dress so that means its impossible that there was a quality issue. No logic what so ever!!! They told me to go back to the retailer (which I did and they ordered to clean it with dish soap for me - yes they told me that!!). We ordered a total of 6 dressed from them and this was the service we got. One girl had to reorder because of a sizing chart issued and the second dress she ordered (from the website) was torn and had a huge stain. Just avoid. Go spend a few dollars more on a mori lee dress and you’ll be much better off!!
Stephanie Wright
CAI have very much enjoyed working with … I have very much enjoyed working with Dessy to purchase dresses & accessories. My only small suggestion would be to replace "we'll advise when it's in stock" with a notice of discontinuation - as this would have impacted colour choices. I had been hoping to keep ones uniform but have found a close enough substitute.