Delusions of grandeur Dresses that have restricted size guidelines are, say it with me now, not a custom order. They are dresses, made in sizes. Period. There is absolutely nothing custom about them aside from color. The sizing guides are extremely inaccurate, and the return policy doesn't apply to all styles of dresses. You can measure, and follow the fitting guide to a T, but be ready to pay through the nose for head to toe alterations. Seems a little expensive for a $300 "custom dress", doesn't it?

I have very much enjoyed working with … I have very much enjoyed working with Dessy to purchase dresses & accessories. My only small suggestion would be to replace "we'll advise when it's in stock" with a notice of discontinuation - as this would have impacted colour choices. I had been hoping to keep ones uniform but have found a close enough substitute.

I didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.

Not a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply

We ordered 5 dresses We ordered 5 dresses of various styles bit all in the same colour. Before ordering, I sent a link to my Bridesmaids in how to properly measure your body . With the measurement, each girl looked at the chart to see what size suited their measurement and ordered. All they had to do was get it hemmed. Every dress was a perfect fit. So pleased.