Samantha M
CAGreat swatches, decent experience Took a little longer to ship than expected, and only half of the swatches came on a white backing board - having it on the backing makes it so much easier to tell what the color is actually going to be when it has multiple layers of it. That being said, they are great swatches, they were well packaged, and, once they shipped, they arrived quickly. I got numerous email updates on my order, which was appreciated as well.
Kori Ricketts
GBI've been in two weddings this year I've been in two weddings this year, and this was by far the WORST experience I've had. I went to the Dessy NYC showroom. It took two months for me to get an appointment (requested in March; appointment in May). I followed the procedure and requested dresses to be pulled and provided my size. When I got to the showroom, non of the dresses were int he size I requested and this information wasnt provided to me before I got there. The person assisting me was very demeaning, fat shaming, and outright unhelpful. She then gave me information for the incorrect dress and I had to order the dress online. This was a horrible experience.
CONNIE SCHMITZ
GBI paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.
N.A.
GBNot a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply
MBlock
GBGood service, but order a size up I had a really easy time ordering Bridesmaid dresses through this site. They lose one star because the fit of the dresses were. It totally representative of the expect sizes. Even though we followed the size guidelines for each dress, most were smaller and way longer than expected. Nothing that a little alteration couldn't take care of though.