I paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

Not a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply

Super disappointed :( I was very … Super disappointed :( I was very careful measuring and selecting my size, but the dresss arrived too small. Like, 2 inches too small. Now, since there are no returns, I'll be spending almost as much as I did on the dress itself just to have it altered. Wouldn't recommend to anyone.

I didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.

Pretty good They were pretty helpful in trying to find bridesmaids dresses. Could be a little more proactive. We wanted a specific color, but the girl helping us failed to tell us they style we wanted didn't come in that color until the end of the appointment.