Poor advice on sizing I contacted the Dessy Group to request advice on selecting the dress size for the style. Based on my measurements, the specialist recommended a size that is way too large for my chest, hips, and even the waist. I'm disappointed that I'll need to spend the additional costs to get the dress altered. Also disappointing is the cost of the dress, for what is essentially just a bunch of polyester.

I paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

Good service, but order a size up I had a really easy time ordering Bridesmaid dresses through this site. They lose one star because the fit of the dresses were. It totally representative of the expect sizes. Even though we followed the size guidelines for each dress, most were smaller and way longer than expected. Nothing that a little alteration couldn't take care of though.

Terrible I ordered a bridesmaid dress with no special sizing or instructions plenty of time before the wedding. It fit perfectly, but the style did not suit my body and I was told I looked "frumpy." So, I went online to return it and select a different Dessy dress. Dessy said my dress was a special order and could not be returned/refunded. I then looked at the bridesmaid dresses in my showroom, and all of them say "special order" in small print underneath! I feel scammed and am disappointed in their business ethics. I asked to return it anyway and received no reply. Avoid this place, they do not deserve your business.

I didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.