Terrible I ordered a bridesmaid dress with no special sizing or instructions plenty of time before the wedding. It fit perfectly, but the style did not suit my body and I was told I looked "frumpy." So, I went online to return it and select a different Dessy dress. Dessy said my dress was a special order and could not be returned/refunded. I then looked at the bridesmaid dresses in my showroom, and all of them say "special order" in small print underneath! I feel scammed and am disappointed in their business ethics. I asked to return it anyway and received no reply. Avoid this place, they do not deserve your business.

Poor advice on sizing I contacted the Dessy Group to request advice on selecting the dress size for the style. Based on my measurements, the specialist recommended a size that is way too large for my chest, hips, and even the waist. I'm disappointed that I'll need to spend the additional costs to get the dress altered. Also disappointing is the cost of the dress, for what is essentially just a bunch of polyester.

I paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

Company Policies The return policy and shipping costs of your company are extremely unethical. Its obvious you mark up the prices on things are refuse to take things back because people need your items for weddings. You don't care at all about your customers, and I'm sure your products are made in factories overseas where labor laws are nonexistent. I won't be recommending your company to friends.

Pretty good They were pretty helpful in trying to find bridesmaids dresses. Could be a little more proactive. We wanted a specific color, but the girl helping us failed to tell us they style we wanted didn't come in that color until the end of the appointment.