Bri
GBDelusions of grandeur Dresses that have restricted size guidelines are, say it with me now, not a custom order. They are dresses, made in sizes. Period. There is absolutely nothing custom about them aside from color. The sizing guides are extremely inaccurate, and the return policy doesn't apply to all styles of dresses. You can measure, and follow the fitting guide to a T, but be ready to pay through the nose for head to toe alterations. Seems a little expensive for a $300 "custom dress", doesn't it?
MBlock
GBGood service, but order a size up I had a really easy time ordering Bridesmaid dresses through this site. They lose one star because the fit of the dresses were. It totally representative of the expect sizes. Even though we followed the size guidelines for each dress, most were smaller and way longer than expected. Nothing that a little alteration couldn't take care of though.
Jessica Opheim
GBI didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.
N.A.
GBNot a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply
Disappointed in BK
GBSuper disappointed :( I was very … Super disappointed :( I was very careful measuring and selecting my size, but the dresss arrived too small. Like, 2 inches too small. Now, since there are no returns, I'll be spending almost as much as I did on the dress itself just to have it altered. Wouldn't recommend to anyone.