Great swatches, decent experience Took a little longer to ship than expected, and only half of the swatches came on a white backing board - having it on the backing makes it so much easier to tell what the color is actually going to be when it has multiple layers of it. That being said, they are great swatches, they were well packaged, and, once they shipped, they arrived quickly. I got numerous email updates on my order, which was appreciated as well.

I paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

Not a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply

I didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.

Company Policies The return policy and shipping costs of your company are extremely unethical. Its obvious you mark up the prices on things are refuse to take things back because people need your items for weddings. You don't care at all about your customers, and I'm sure your products are made in factories overseas where labor laws are nonexistent. I won't be recommending your company to friends.