I have very much enjoyed working with … I have very much enjoyed working with Dessy to purchase dresses & accessories. My only small suggestion would be to replace "we'll advise when it's in stock" with a notice of discontinuation - as this would have impacted colour choices. I had been hoping to keep ones uniform but have found a close enough substitute.

I didn't get a shipping email notifying … I didn't get a shipping email notifying me that my dress had shipped. I was out of town and my $250 dress sat outside my house for probably 2 or 3 days. Thankfully it was not stolen but easily could have been. If I had known it was arriving I would have had someone stop by to take it inside. When you are paying this ridiculous amount for a dress you should AT LEAST expect communication on shipment and arrival date, but none of that occurred. HORRIBLE CUSTOMER SERVICE.

I paid $200 for a dress that I can't … I paid $200 for a dress that I can't get the zipper up or down on without a lot of manipulation. Heaven forbid I should try to dress myself! Also, it has a scalloped neckline, which looks beautiful in theory, but when I got it, it was so loose and bunchy that it looked ridiculous. I will have to spend more money on alterations.

Pretty good They were pretty helpful in trying to find bridesmaids dresses. Could be a little more proactive. We wanted a specific color, but the girl helping us failed to tell us they style we wanted didn't come in that color until the end of the appointment.

Not a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply