Belinda
CAAVOID- cheap and terribly made dresses I ordered a dress based on the reviews on their website which I now learned are filtered. They only post the positive reviews - beware!!! I ordered a dress through a retailer. It was stained & the dress did not look like the photo online. The dress looked like a 30$ dress. Extremely cheap and poorly made. There was some defects on the skirt. Dessy took no accountability. They kept telling me they never had quality complaints. According to them I was the first one to complain about this specific dress so that means its impossible that there was a quality issue. No logic what so ever!!! They told me to go back to the retailer (which I did and they ordered to clean it with dish soap for me - yes they told me that!!). We ordered a total of 6 dressed from them and this was the service we got. One girl had to reorder because of a sizing chart issued and the second dress she ordered (from the website) was torn and had a huge stain. Just avoid. Go spend a few dollars more on a mori lee dress and you’ll be much better off!!
Danielle Hansuld
CAWe ordered 5 dresses We ordered 5 dresses of various styles bit all in the same colour. Before ordering, I sent a link to my Bridesmaids in how to properly measure your body . With the measurement, each girl looked at the chart to see what size suited their measurement and ordered. All they had to do was get it hemmed. Every dress was a perfect fit. So pleased.
N.A.
GBNot a customer focused company Dresses take forever to ship. Do not accept exchanges which is baffling for an online company where you can't even try on the dresses. I had a dress that did not fit so I had to reorder it again therefore paying double and waiting another 9-10 weeks. Bad customer service. Customer support reps don't reply
Kori Ricketts
GBI've been in two weddings this year I've been in two weddings this year, and this was by far the WORST experience I've had. I went to the Dessy NYC showroom. It took two months for me to get an appointment (requested in March; appointment in May). I followed the procedure and requested dresses to be pulled and provided my size. When I got to the showroom, non of the dresses were int he size I requested and this information wasnt provided to me before I got there. The person assisting me was very demeaning, fat shaming, and outright unhelpful. She then gave me information for the incorrect dress and I had to order the dress online. This was a horrible experience.
A Bauer
GBCould not be more disappointed I'm assisting my daughter finding groomsmen ties that match or coordinate with her bridesmaids dresses. This has been much more difficult than expected. I ordered 5 fabric samples and paid >$30 for overnight shipping which took 4 days. Then, after selecting a color, we find out that this color has been discontinued! If I could rate Dessy with a zero, I would. Could not be more disappointed.