Not another bad review I'm not sure why there's so many negative reviews (not discrediting other people's experiences). I joined last week and had issues cashing out my points. I contacted support and they were very nice and fixed the issue for me. These reviews had me worried so I stopped doing surveys while I waited incase I didn't get a resolution for some reason. But now I'm going to resume. I appreciate the help from support. I wish I had gotten a name.

They love holding your points that… They love holding your points that you've earned by freezing them. They also don't understand multi reward offers. So when multiple rewards from a game are frozen with the same name they need "clarity", even though they show up in different amounts. Not my fault or my problem they show up that way without the level number next to the name. Also when you reply on your own ticket they take forever to repond when they usually reply pretty quick on new tickets. So basically the whole frozen points thing is ridiculous. And the mods are rude and condescending...iykyk.

Customer Service I like the site. I've gotten many gift cards through them but their customer service sucks. For almost 2 months I'm still being told I can't get my measly 300 points for a credit card offer even after I showed proof I purchased the subscription. Insta has no idea who they're dealing with. I'm getting my points because I used an offer concerning my card information which can be quite dangerous. They will feel my wrath. I'm writing letters to all email addresses I find !

Instaregret,join now cry later New user here and I'll tell u now don't do it!!!!I'm currently unemployed and I came across this website in a YouTube video and I totally regret it waste of time and effort. like the other guys said don't even attempt surveys.points don't credit I've been waiting 2 days for 5 cent to credit! come on man 5 cents!! that shess should be instant I can only imagine how long a bigger amount would take if it even credits u at all

Stay Away! Rude and Ridiculous After using dozens of survey apps the last two years, I decided to try Insta GC. Bad idea! I incorrectly put in my date of birth from 10/22 to 11/22 and left my apt number out for goodness sakes. I was not able and still not able after a string of 24 hour very rude and nominal supports tickets which I corrected, still not able to cash out. meanwhile I am able to cash out immediately and receive immediate help at SurveyJunkie, free cash & others as an experience survey app taker please stay away from these people. Waste of time and very rude.