Waste of money + fake insurance I had a problem with an order I did almost a month ago which never arrived even tho i bought the insurance for the package. In this month i never received help by costumer service which wasnt replying me ether from emails, whatsapp or even instagram. I would suggest to avoid this company and try someone else. Just a wasted of money and time

I'd give 0 stars if I could I'd give 0 stars if I could. Terrible customer service, they delete your comments on their social media. Ignore your messages and their telephone number does not work. I was promised Guaranteed Delivery for Valentine's Day, and no flowers for my Fiance today. This company is a scam!

Absolute scam of a business forked out… Absolute scam of a business forked out £80 for an email to say they haven’t got my selected item in stock and if I want to choose another or refund heard nothing back for a whole week. Absolute scam avoid avoid avoid Better off going to an actual florist as you’ll get what you want

I ordered a gift in August 2023 I ordered a gift in August 2023. Called customer service within hours to make sure my name was added as the sender. I find out in December that recipient did not know who sent them the gift. Customer service bad.

Shipment to UK - screwed up UPS never received package #1. It was sent again and missed special event but it arrived albeit 3 days late The website claims 4.9/5 rating on 9k+ reviews. Trustpilot states otherwise 16% 5 star) Poor communication all round including sending the order details and cost to recipien (that spoiled the surprise) Awful company/service - Will never go here again. Do not believe anything on their website. Use Paypal......