received exactly what i wanted received exactly what i wanted i was pretty skeptical at first when coming across the website considering the knife i wanted was sold out in most places (pink stiletto) i bought it impulsively without doing further research on them and waited about 10 minutes until googling osogrande knives to see the reviews and well.. lets just say i began to overthink and worry if i’d actually receive it after some negative reviews lol, fortunately i did and it was very quick (about a week i’d say, it shipped out a day or two after i ordered)

Never buy anything from them Never buy anything from them, zero communication they have ignored four emails so far and two calls go to voice mail randomly when you are waiting on hold. They don't have a stock on the items listing pages so you will end up waiting for an item that will never come even after you get the "OsoGrandeKnives.com Order Confirmation" email. Just shop around more for a different seller horrible service.

Doesn't seem like a legit company Doesn't seem like a legit company. I placed my order and received a confirmation via e-mail. Then, no notification of the shipment ever came in. I tried calling and sending e-mails to the sales and customer service, but received no response.

Ordered a knife mid Sept UPDATE** I spoke with the owners and they were in the midst of moving warehouses. She apologized profusely and I understood. I will give them another opportunity in the future. I apologized for my terrible review and nasty things I said about them...over a knife order.

Bad customer relations My Bank made a mistake and cancelled a purchase due to our card being hacked. The initial contact from Oso Grande stated that my wife and I stole from them and they couldn't understand why we would steal a knife from hard working people like themselves . I called them and paid for the knife. The sales manager stated they they were frustrated because criminals steal from them all the time and was not even remotely interested in hearing my complaint on the content of the email written by his employee. Would recommend never doing business with them. They do not know how to build good customer relations and care not to learn.