Horrible Horrible! My son asked for a felling axe for Christmas so he could chop wood. I found the one I wanted on Osogrande and ordered it early December. Since then I have called and left messages more than once with customer service and have gotten nothing back. They are a horrible company who clearly scams their “customers”.

Ordered a knife early July and they… Ordered a knife early July and they still haven't processed the order and now their web site says they are relocating and will not answer emails or ship anything until 07 SEPT. Do not order from these folks! I ordered the same knife from Amazon and it showed up two days later for a cheaper price and free shipping.

Company lets consumer eat costs of lost merchandise Order two Buck knives that were sent USPS. My order was tracked and shown delivered by USPS, but no package was ever received. Company says since packaged is shown delivered by USPS, there is nothing they will do. Decent companies would resend product. This company will take the money and leave you with nothing.

I have ordered from Osogrande Knives… I have ordered from Osogrande Knives many times and their customer service is sterling. They are one of the last shops out there that actually carry an inventory instead of just drop shipping it directly from the company. And because of this they often times have products that are discontinued but you can still get it from them because they are an actual store with product. My only hope is that they continue to be in business as it is hard to find anyone who actually has the products in stock and can guarantee shipping as they don't have to rely on a third party to ship it. I would give them more than 5 stars if I could.

Never buy anything from them Never buy anything from them, zero communication they have ignored four emails so far and two calls go to voice mail randomly when you are waiting on hold. They don't have a stock on the items listing pages so you will end up waiting for an item that will never come even after you get the "OsoGrandeKnives.com Order Confirmation" email. Just shop around more for a different seller horrible service.