Bad customer relations My Bank made a mistake and cancelled a purchase due to our card being hacked. The initial contact from Oso Grande stated that my wife and I stole from them and they couldn't understand why we would steal a knife from hard working people like themselves . I called them and paid for the knife. The sales manager stated they they were frustrated because criminals steal from them all the time and was not even remotely interested in hearing my complaint on the content of the email written by his employee. Would recommend never doing business with them. They do not know how to build good customer relations and care not to learn.

Company lets consumer eat costs of lost merchandise Order two Buck knives that were sent USPS. My order was tracked and shown delivered by USPS, but no package was ever received. Company says since packaged is shown delivered by USPS, there is nothing they will do. Decent companies would resend product. This company will take the money and leave you with nothing.

Doesn't seem like a legit company Doesn't seem like a legit company. I placed my order and received a confirmation via e-mail. Then, no notification of the shipment ever came in. I tried calling and sending e-mails to the sales and customer service, but received no response.

Horrible Horrible! My son asked for a felling axe for Christmas so he could chop wood. I found the one I wanted on Osogrande and ordered it early December. Since then I have called and left messages more than once with customer service and have gotten nothing back. They are a horrible company who clearly scams their “customers”.

Do not order from them Do not order from them, they are a rip off. I order from them in July as a gift for my husband and myself. I never received the products, an email, call, or text explaining what was going on with the order. I've called and sent emails with no response, but they didn't hesitate to debit my account. BE WARE OF THIS COMPANY AND OTHERS SIMILAR