Sean Gresham
GBOrdered a knife mid Sept UPDATE** I spoke with the owners and they were in the midst of moving warehouses. She apologized profusely and I understood. I will give them another opportunity in the future. I apologized for my terrible review and nasty things I said about them...over a knife order.
Juliet Bilbrew
GBDo not order from them Do not order from them, they are a rip off. I order from them in July as a gift for my husband and myself. I never received the products, an email, call, or text explaining what was going on with the order. I've called and sent emails with no response, but they didn't hesitate to debit my account. BE WARE OF THIS COMPANY AND OTHERS SIMILAR
Steph
GBHorrible Horrible! My son asked for a felling axe for Christmas so he could chop wood. I found the one I wanted on Osogrande and ordered it early December. Since then I have called and left messages more than once with customer service and have gotten nothing back. They are a horrible company who clearly scams their “customers”.
Jeffrey Tweed
GBOSO GRANDE IS A SCAM ARTIST*THEY PAID UP!* OSO GRANDE IS A SCAM ARTIST, THEY LIED ABOUT DISCOUNTING AND CREDITING MY ACCOUNT FOR A SHIPMENT THAT WAS LATE. Oso Grande From:osograndeknives@ To:Jeff Fri, Jan 26 at 5:25 PM Jeffrey, We will be happy to offer you a credit for 9.99 for the shipping if USPS reroutes it back to you but it seems that they are sending it to us, we will need to see. If it gets lost we will file a claim in 15 days, which we will email you for you to fill it up the information to help us, that is if it is lost, which we are hoping that you receive it or we receive it. Blessings, Oso Grande OsoGrandeKnives.com ***CHINA WOULD BE FASTER*** AFTER POSTING THIS REVIEW OSO GRANDE PAID ME THE $9.99 DISCOUNT BUT IT TOOK THIS TRUST PILOT TO GET IT DONE.
Robert Bohman
GBCompany lets consumer eat costs of lost merchandise Order two Buck knives that were sent USPS. My order was tracked and shown delivered by USPS, but no package was ever received. Company says since packaged is shown delivered by USPS, there is nothing they will do. Decent companies would resend product. This company will take the money and leave you with nothing.