Customer Service I was looking for a Cold Steel knife, I wanted it at at good price and free shipping but I had several questions before my purchase. I sent them so many emails with my inquiries and so patiently they answer each and every single of them with courtesy and with knowledge. They sent me a tracking number the same day of my purchase and I got my order rapidly. They have a lot of variety of knives at a good price. I was satisfied with the price, process and their customer service.

Got ripped off so i decided to back… Got ripped off so i decided to back trace the company. They are not in cali,nor indianna nor idaho they are in fact tactical traps , oso knives, the coble company of ca,bear claw trading post, the guy who is ripping you off is a bill c munson has over 30 corporations filed all are shell businesses. They dont do anything but take your money. Current address is in elk city idaho . He is a 68 year old con man.

OSO GRANDE IS A SCAM ARTIST*THEY PAID UP!* OSO GRANDE IS A SCAM ARTIST, THEY LIED ABOUT DISCOUNTING AND CREDITING MY ACCOUNT FOR A SHIPMENT THAT WAS LATE. Oso Grande From:osograndeknives@ To:Jeff Fri, Jan 26 at 5:25 PM Jeffrey, We will be happy to offer you a credit for 9.99 for the shipping if USPS reroutes it back to you but it seems that they are sending it to us, we will need to see. If it gets lost we will file a claim in 15 days, which we will email you for you to fill it up the information to help us, that is if it is lost, which we are hoping that you receive it or we receive it. Blessings, Oso Grande OsoGrandeKnives.com ***CHINA WOULD BE FASTER*** AFTER POSTING THIS REVIEW OSO GRANDE PAID ME THE $9.99 DISCOUNT BUT IT TOOK THIS TRUST PILOT TO GET IT DONE.

received exactly what i wanted received exactly what i wanted i was pretty skeptical at first when coming across the website considering the knife i wanted was sold out in most places (pink stiletto) i bought it impulsively without doing further research on them and waited about 10 minutes until googling osogrande knives to see the reviews and well.. lets just say i began to overthink and worry if i’d actually receive it after some negative reviews lol, fortunately i did and it was very quick (about a week i’d say, it shipped out a day or two after i ordered)

Company lets consumer eat costs of lost merchandise Order two Buck knives that were sent USPS. My order was tracked and shown delivered by USPS, but no package was ever received. Company says since packaged is shown delivered by USPS, there is nothing they will do. Decent companies would resend product. This company will take the money and leave you with nothing.