From my experience with Oso Grande… From my experience with Oso Grande Knives, it’s not possible to judge whether they are a real business. After I placed an order for three items, I received a confirmatory email. But after a week, when I still had not received an email confirming shipping, I sent my first email to them inquiring as to the status of the order. I sent 3 more emails up until 18 days after placing the order. They never bothered to respond to a single one of my 4 emails. I was finally forced to cancel the order 19 days after I placed it. But they didn’t even reply when I cancelled the order!

I have ordered from Osogrande Knives… I have ordered from Osogrande Knives many times and their customer service is sterling. They are one of the last shops out there that actually carry an inventory instead of just drop shipping it directly from the company. And because of this they often times have products that are discontinued but you can still get it from them because they are an actual store with product. My only hope is that they continue to be in business as it is hard to find anyone who actually has the products in stock and can guarantee shipping as they don't have to rely on a third party to ship it. I would give them more than 5 stars if I could.

OSO GRANDE IS A SCAM ARTIST*THEY PAID UP!* OSO GRANDE IS A SCAM ARTIST, THEY LIED ABOUT DISCOUNTING AND CREDITING MY ACCOUNT FOR A SHIPMENT THAT WAS LATE. Oso Grande From:osograndeknives@ To:Jeff Fri, Jan 26 at 5:25 PM Jeffrey, We will be happy to offer you a credit for 9.99 for the shipping if USPS reroutes it back to you but it seems that they are sending it to us, we will need to see. If it gets lost we will file a claim in 15 days, which we will email you for you to fill it up the information to help us, that is if it is lost, which we are hoping that you receive it or we receive it. Blessings, Oso Grande OsoGrandeKnives.com ***CHINA WOULD BE FASTER*** AFTER POSTING THIS REVIEW OSO GRANDE PAID ME THE $9.99 DISCOUNT BUT IT TOOK THIS TRUST PILOT TO GET IT DONE.

received exactly what i wanted received exactly what i wanted i was pretty skeptical at first when coming across the website considering the knife i wanted was sold out in most places (pink stiletto) i bought it impulsively without doing further research on them and waited about 10 minutes until googling osogrande knives to see the reviews and well.. lets just say i began to overthink and worry if i’d actually receive it after some negative reviews lol, fortunately i did and it was very quick (about a week i’d say, it shipped out a day or two after i ordered)

Terrible Company Give them a 0 I wanted to cancel an order from this company. I placed over 50 phone calls, I emailed them, I even used their Web form contact sheet. To this day, not a single Osogrande customer service person has contacted me. They are like ghosts. This is by far the worst company that I have ever dealt with online. Even after sending a cancellation of my order prior to them taking money from my account and shipping the order, they still shipped the knife and charged me. I CAN NOT contact them. Take your risk with this company. I would never ever suggest that anybody should ever buy anything from them.