I applied to Zip on the NewEgg website I applied to Zip on the NewEgg website, completed all the steps, and used my charge card for the 1st payment, but unfortunately, when I hit "complete transaction" I received a "can't complete process" message. I saw an incorrect pending charge for the down payment, but, to its credit, Zip reversed the erroneous charge the next day. No other explanations were given for the foul-up, initially. Zip did contact me a few days later to state they would look into the matter, and apologized for the inconvenience.

I was able to purchase walking shoes… I was able to purchase walking shoes and pay weekly instead of one lump sum which helps me with my finances

My sugar was very low during a business… My sugar was very low during a business trip and they reached out immediately via text and offered to call me, super fast and thank you for all the tips on how to get back on track. thank you .

I bought a $50 doordash gift card and… I bought a $50 doordash gift card and it was never sent to me. I spoke with several customer service agents and not ONE offered to help. Just kept on giving me the same answers. They of course refuse to give me a refund because it was a gift card but refused to send me one at all. What's worse, is I have to keep paying on it

Great Good service , fast response The return process needs to be a little quicker. ( Example:) Amazon credits return immediately after returning item , and the process with zip is 2 weeks to get full refund. Please work on that That's why only 4 stars Other than that , great 👍