Order arrived Monday Order arrived Monday, I opened it around 4pm. Two items, pin assortments were shipped as singles instead of the stated quantities. Called the toll-free number and chatted with a guy (Brent or Brant). He pulled the order and instantly understood what had happened and assured me it would be handled that day. This is about 4:30 pm their time. Short parts arrived Friday per his comment. Bob's has 2 thumbs up from me and I will be a repeat customer!

Person on the other end mad ordering… Person on the other end mad ordering easy and quick. Arrived in three days. Very happy!

Great selection of parts and shipping… Great selection of parts and shipping out quickly!

Honest mistake , rectified Invoice notes the product ordered . Wrong product was shipped. Update : I was immediately contacted from Bill at Farmer Bob's parts and supply regarding my order after posting my review. Bill at Farmer Bob's was sincerely apologetic about the mishap and noted that the item I ordered would be sent to me ASAP. I appreciate that sometimes honest mistakes occur . I would definitely do business with Farmer Bob's parts and supply in the future.

Had the product I was looking for Had the product I was looking for. Process was fast and easy. Prompt shipping. Product exceeded expectation.