Order arrived Monday Order arrived Monday, I opened it around 4pm. Two items, pin assortments were shipped as singles instead of the stated quantities. Called the toll-free number and chatted with a guy (Brent or Brant). He pulled the order and instantly understood what had happened and assured me it would be handled that day. This is about 4:30 pm their time. Short parts arrived Friday per his comment. Bob's has 2 thumbs up from me and I will be a repeat customer!

Farmer Bob’s is the Real Deal!! For several weeks I have been dealing with a split drive shaft on a Vermeer TM 600 hay cutter. I could see from the parts, yoke, u-joints, lemon pipe that a repair was do-able. But everyone I called wanted to sell me a complete assembly. Prices ranged from $400-$900!!! I happened upon Farmer Bobs website. Not only did they have the lemon pipe, they also had the U-joint at very reasonable prices. Their assistance in getting me the exact parts I needed was unbelievable!!! They really cared that I was getting the right parts. I will continue doing business with Farmer Bobs. “Wille” was an incredible help. I have passed the word to all my farm and ranch friends. Thank you again.

I'm sorry to say I forgot the… I'm sorry to say I forgot the gentleman's name that helped me, but let me tell you if everybody was as nice as him and as polite as him this world would be a better place to live in. Awesome experience

Bought part to replace broken drive… Bought part to replace broken drive coupling on orange tractor 3 point backhoe. Farmer Bobs shipped very fast, part made in America, sizes, and fits all good. Should give me years of service

Honest mistake , rectified Invoice notes the product ordered . Wrong product was shipped. Update : I was immediately contacted from Bill at Farmer Bob's parts and supply regarding my order after posting my review. Bill at Farmer Bob's was sincerely apologetic about the mishap and noted that the item I ordered would be sent to me ASAP. I appreciate that sometimes honest mistakes occur . I would definitely do business with Farmer Bob's parts and supply in the future.