Everything went great! Everything went great! Driver texted me 15 minutes before arrival and at arrival. Very professional and polite. Items were perfectly packaged and came at proper temperature. Will definitely be ordering again!!

I love companies that have an alternative to Amazon etc I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching online for local options. The can opener was a couple dollars less here than from Amazon which was great! At the same time I ordered a mandoline that I’ve had my eye on for a while, but had put off ordering from Amazon because I know there are issues with fakes being sold. Package arrived within a couple days, and everything was in great condition. Very happy with my order and shared with a couple friends as well. I’d definitely order from here again.

OK Service, could do some improvements Quick Shipping (compared to the online MTC Kitchen store where some of my 1+ months ago orders still haven't updated yet), but they could had let me know that the delivery was going to happen on what day... I didn't get any notification and just came home finding that there was a MTC box outside of my outdoor step.

Frustrating experience, but quality wares. Ordered three items around Black Friday. Great prices. However, one week after the expected delivery date, still no confirmation of shipment. No reply from their customer service via email. Voice mail full. One day after this rating was posted and charge was disputed, the package was finally shipped. Items were well wrapped and looked great! Dispute withdrawn, all ended well, but the experience was less than stellar. I have updated my rating in response (from 1 to 3 stars).

Great service Items were quickly shipped the next day and were packaged neatly along with dry ice to keep from spoiling. Delivery driver was also polite, he kept his distance but did ask if I needed assistance bringing the boxes in, as I had ordered a lot.