Very poor. Think twice. Food was excellent unfortunately the service was abysmal bordering embarrassing for a ‘wine event’. Example took 30 minutes and 5 asks to staff for the ‘welcome’ drink and had eaten before the drink even came - it was wine which requires to be poured. The wine we were pushed to pre-order didn’t arrive and we had to ask 3 times. This was about 40 minutes after arriving we finally had it. No pouring just ‘here is your bottle’. No interaction from hosts and seemed to be focused on the same people instead of welcoming all. The venue was crazy hot, no AC or fans anywhere near our table. Made for a very uncomfortable evening - all 4 of us left early. Wine was drank fast so we could leave earlier so would give that a 7/10 rating. Won’t attend another event and will be sharing with wide Expat community to beware and think twice before considering an event like this.

Excellent customer service Excellent customer service. Alberto recommends wine that suits my budget. He is very patient and knows what he stuffs well. Not pushy as well.

Super good service from Thiago Super good service from Thiago, his recommendations were great and the delivery was on time and the date that was confirmed. The packaging was good too. Really recommend the service and products.

Great Customer Experience And Variety Great customer service experience and they take time to explain where the wine is from as well as the taste profiles. They do not just recommend the expensive wines to you. Delivery is fairly quick, usually next day service. Wines are packed in thick presentable carton boxes so it can also be sent as a gift. I do feel that for own consumption the good carton boxes would go to waste but they assure me that if I order from them again their drivers can pick up the carton boxes for recycling. A plus in my books if you would like to explore portuguese wines!

A Smooth Experience and Delightful Selections My experience shopping with Wineadore was incredibly smooth, from browsing their selection online to receiving the bottles. And let's not forget how tasty the wines were! I appreciated the detailed descriptions of each wine, along with their ratings. They really helped me decide which ones to choose. The delivery process was efficient and considerate. I placed my order on a Sunday morning and received it the very next day. I want to give a special thanks to the customer service team for confirming the delivery beforehand. I enjoyed the organic wine I tried—it was fantastic! I'll definitely be coming back to Wineadore for more purchases. Here's to a fantastic experience!