D MC
USGreat experience all around! I received an email with an offer to get started on investing in whiskey barrels. I made some deposits to start and wasn't sure what happens after that. Hunter responded to an email I sent and helped ensure everything went through and took time to respond to additional questions as well. He was clear and made sure I understood the process fully and helped my transactions go through. I look forward to seeing how these invenstments pay off.
Terry Everton
USVery Thorough Platform I appreciate the ability to be able to invest in whiskey lots. The platform to check on investments is a great tool as well. Looking forward to continuing the journey.
Dave
USGet Out While You Can I first opened my Vinovest account in August of 2020 with ~$5,000 in deposits. About a month ago, I decided to add another $5,000 to my existing Vinovest account in order to expand my wine portfolio. Three weeks later, Vinovest moved the money out of my wine account and used it to buy Whiskey investments without my knowledge or consent. I had not made any investments in Whiskey prior to this and had no intention of doing so. I sent three messages to Vinovest customer support asking that this transaction be reversed but have not heard anything from the company in weeks. I am now trying to liquidate all assets I have with Vinovest and have discovered that there is no option on their site to sell the whiskey they purchased with my money. My wine portfolio has now been listed for sale but the estimated value of the wines (in my portfolio for the past 3.5 years) somehow mysteriously dropped within an hour of listing them for sale. It remains to be seen if I will ever get any money back from this company...And wouldn't you know it, Vinovest has no posted phone number to reach out to when multiple messages are ignored. If you haven't given your money to this predatory company yet, don't.
MARK FIEBERT Fiebert
USThe worst customer support All managed wine in my account was selected by Vinovest. The value of this wine was significantly below the value posted by Vinovest on my statements. I tried to sell the wine on their account (sold most of it at a significant loss). Although I've asked Vinovest to forward all cash in my account to me, they failed to do so. When I complained (via email), the value of my account went to zero (and showed no activity to bring it to zero) and no funds have been remitted to me. I've sent several emails to customer support and senior executives but have not received any responses or acknowledgements to any communication.
Shawn Sparks
USinvestor review I’ve been investing with this company for the last couple of years and have been very happy with it. I’m up reasonably well, well diversified, and it’s an asset class I normally wouldn’t have access to.