D MC
GBGreat experience all around! I received an email with an offer to get started on investing in whiskey barrels. I made some deposits to start and wasn't sure what happens after that. Hunter responded to an email I sent and helped ensure everything went through and took time to respond to additional questions as well. He was clear and made sure I understood the process fully and helped my transactions go through. I look forward to seeing how these invenstments pay off.
Olivier
NLGreat Concept, needs further refinements. I enjoy the concept, and very much like it. I would like to see some more features on the platform, perhaps something interactive. Also, your process to deposit funds is very poor, either need to automate, streamline or produce proper SOP's on how to deposit. Limiting your bank details to a single country limits your reach and willingness of people to invest. especially considering that, in my case, the wines are stored in Europe, yet need to invest in USD from Singapore....
Raimundo Honorato
CLDo not invest with Vinovest EDIT: Swift onboarding, bad experience afterwards. Pulled my money away three weeks after my investment due to lack of transparency and bad customer support. Have not received my money refund yet, so we will se how that process goes. My advice: don't invest with Vinovest if you don't personally know someone who has invested and exited happily, and who can vouch for this company.
Kelley
GBVinovest is scam Vinovest is scam. When you ask to close your account, you have to liquidate your assets but after 2 months of my wine not selling, will I ever see my money? I put in enough to buy a case with some leftover and without consultation or auto invest set up they bought another case of wine with my money. Also, I haven’t made any money but lost money so I would like to get out before I lose more money but you can’t get your money back.
MARK FIEBERT Fiebert
GBThe worst customer support All managed wine in my account was selected by Vinovest. The value of this wine was significantly below the value posted by Vinovest on my statements. I tried to sell the wine on their account (sold most of it at a significant loss). Although I've asked Vinovest to forward all cash in my account to me, they failed to do so. When I complained (via email), the value of my account went to zero (and showed no activity to bring it to zero) and no funds have been remitted to me. I've sent several emails to customer support and senior executives but have not received any responses or acknowledgements to any communication.