Do not invest with Vinovest EDIT: Swift onboarding, bad experience afterwards. Pulled my money away three weeks after my investment due to lack of transparency and bad customer support. Have not received my money refund yet, so we will se how that process goes. My advice: don't invest with Vinovest if you don't personally know someone who has invested and exited happily, and who can vouch for this company.

The worst customer support All managed wine in my account was selected by Vinovest. The value of this wine was significantly below the value posted by Vinovest on my statements. I tried to sell the wine on their account (sold most of it at a significant loss). Although I've asked Vinovest to forward all cash in my account to me, they failed to do so. When I complained (via email), the value of my account went to zero (and showed no activity to bring it to zero) and no funds have been remitted to me. I've sent several emails to customer support and senior executives but have not received any responses or acknowledgements to any communication.

highly recommended been using vinovest for a few months now and I don't really have any complaints. Everything works as advertised. It's a really fun investment, I think, to buy wines and it is made very easy. Just deposit your money and watch them source some interesting wines for your portfolio. Everything moves a bit more slowly than in, say, the stock market. It's a relaxing way to invest in a neat alternative asset class, cannot recommend it highly enough. There's a growing subreddit of vinovest users too, that are always happy to share their (our) experiences!

Great Concept, needs further refinements. I enjoy the concept, and very much like it. I would like to see some more features on the platform, perhaps something interactive. Also, your process to deposit funds is very poor, either need to automate, streamline or produce proper SOP's on how to deposit. Limiting your bank details to a single country limits your reach and willingness of people to invest. especially considering that, in my case, the wines are stored in Europe, yet need to invest in USD from Singapore....

Your user friendly app is really… Your user friendly app is really awesome. Fund transfer is easy and promptly acknowledged too. I wish Vinovest will continue to play an active role in enhancing small time investors like me.I take this opportunity to wish Mr Anthony Zhang and his team a very HAPPY NEW YEAR.