Get Out While You Can I first opened my Vinovest account in August of 2020 with ~$5,000 in deposits. About a month ago, I decided to add another $5,000 to my existing Vinovest account in order to expand my wine portfolio. Three weeks later, Vinovest moved the money out of my wine account and used it to buy Whiskey investments without my knowledge or consent. I had not made any investments in Whiskey prior to this and had no intention of doing so. I sent three messages to Vinovest customer support asking that this transaction be reversed but have not heard anything from the company in weeks. I am now trying to liquidate all assets I have with Vinovest and have discovered that there is no option on their site to sell the whiskey they purchased with my money. My wine portfolio has now been listed for sale but the estimated value of the wines (in my portfolio for the past 3.5 years) somehow mysteriously dropped within an hour of listing them for sale. It remains to be seen if I will ever get any money back from this company...And wouldn't you know it, Vinovest has no posted phone number to reach out to when multiple messages are ignored. If you haven't given your money to this predatory company yet, don't.

Vinovest is a Scam! Vinovest is a Scam! Expected ROI and what they sell you are far from reality. I decided to liquidate my investment and pay the monthly fee due, and overall, I was already negative. It’s been since June, and they have not returned the money I invested with them. Thankfully I did not start big as I wanted to test it out. There are far more reputable options like Fundraise, let's, or alternative investments to diversify your portfolio. This company is a hoax.

The worst customer support All managed wine in my account was selected by Vinovest. The value of this wine was significantly below the value posted by Vinovest on my statements. I tried to sell the wine on their account (sold most of it at a significant loss). Although I've asked Vinovest to forward all cash in my account to me, they failed to do so. When I complained (via email), the value of my account went to zero (and showed no activity to bring it to zero) and no funds have been remitted to me. I've sent several emails to customer support and senior executives but have not received any responses or acknowledgements to any communication.

Great Concept, needs further refinements. I enjoy the concept, and very much like it. I would like to see some more features on the platform, perhaps something interactive. Also, your process to deposit funds is very poor, either need to automate, streamline or produce proper SOP's on how to deposit. Limiting your bank details to a single country limits your reach and willingness of people to invest. especially considering that, in my case, the wines are stored in Europe, yet need to invest in USD from Singapore....

Do not invest with Vinovest EDIT: Swift onboarding, bad experience afterwards. Pulled my money away three weeks after my investment due to lack of transparency and bad customer support. Have not received my money refund yet, so we will se how that process goes. My advice: don't invest with Vinovest if you don't personally know someone who has invested and exited happily, and who can vouch for this company.